User Experience Strategist
4 days ago
As a Product Executive at MIMS Pte Ltd, you will be responsible for driving the development and implementation of new user services that meet the evolving needs of our users.\
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Your key responsibilities will include:\
- Identifying and developing new service ideas or enhancements to improve the MIMS user service.\
- Analyzing industry trends, competitor activities, and best practices to inform the development of MIMS' user service strategies.\
- Collaborating with cross-functional teams to plan and design new user services, features, and support tools.\
- Evaluating the quantitative results of each service enhancement to validate their effectiveness and impact.\
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To succeed in this role, you will need:\
- A degree in Business, Marketing, Computer Science, or a related field (healthcare background is a plus).\
- 3-5 years of experience in product management, user service planning, or similar roles in healthcare, technology, or user support environments.\
- Familiarity with healthcare information platforms and user-centric service practices.\
- Digital marketing tool experience, e.g., SEO, GTM, GA, UX tool, Access heatmap tool, recommendation tool, CDP, point program, etc.\
- Experience in an internet service company operating across multiple countries with traffic more than 100K session per month (better if healthcare service).
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