User Experience Research Expert

4 days ago


Singapore Singtel Group Full time

In this exciting role, you will contribute to empowering every generation at Singtel Group by shaping the user experience of our products and services through research-driven insights.

About the Team

As part of our cross-functional team, you will collaborate with Experience Designers and Content Designers to ensure user insights are integrated into product development and business strategies.

Responsibilities
  • Lead research projects end-to-end, from defining objectives to execution, synthesis, reporting, and presentation, while ensuring deadlines are met.
  • Apply qualitative and quantitative research methods, such as usability testing, interviews, surveys, and analytics review, to drive design and business decisions.

This role demands a deep understanding of research methodologies and business needs to navigate diverse initiatives effectively.

What You'll Need
  • Min 2 years of experience in designing and executing both qualitative and quantitative research studies, including participant recruitment, study moderation, data analysis, and delivering actionable insights through comprehensive reports.
  • Proficiency in various research methods, including usability testing, interviews, surveys, field research, and industry-standard tools for user testing.

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