User Experience Research Specialist

5 days ago


Singapore Singtel Group Full time

Empowering Careers at Singtel

About Us

Singtel is a leading telecommunications company that aims to empower every generation through innovative technologies and services.

About the Role

We are seeking an experienced User Experience (UX) Researcher to join our team. As a UX Researcher, you will play a critical role in shaping the user experience of our products and services by uncovering insights that drive design and business decisions.

You will proactively identify research opportunities, design and execute studies, and collaborate with cross-functional teams to enhance customer experiences, improve Net Promoter Score (NPS), reduce operational costs, and increase digital penetration.

This role requires initiative, adaptability, and a strong understanding of research methodologies to navigate diverse business needs.



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