Senior/ executive, call centre shared service

Roles & ResponsibilitiesJob Description: Support the Manager to drive performance and service quality in the call centres through call and email audits, as well as from patients’ feedback. Identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer Relationship Management...

Job Scope: Responsible to drive performance and service quality in the call centres through call and email audits, as well as from customers’ feedback Identify any processes that have the potential to be improved and automated by harnessing technology Ensure proper and systematic documentation of call centre work processes Responsible to develop Robotic...

Job Title: Senior Call Centre Automation SpecialistEstimated Salary: SGD 50,000 - 70,000 per annum.About the RoleThis is an exciting opportunity to join our team at Recruit Express Pte Ltd as a Senior Call Centre Automation Specialist. In this role, you will play a key part in driving performance and service quality in our call centres through call and email...

Executive / Senior Executive, HR Shared Services Locations: Singapore, East Singapore Time Type: Full Time Posted On: Posted 2 Days Ago Job Requisition ID: JR002989 About Us Headquartered and listed in Singapore, Capita Land Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 30 June 2024, CLI had S$134 billion...

Roles & ResponsibilitiesWe are searching for a highly independent and result-oriented Customer Service Specialist / Senior Specialist! You will be part of the Customer Service team and will be supporting the management of our Call Centre service provider to deliver outstanding customer experience to Scoot’s guests.ResponsibilitiesCall Centre Operations...

Institution: National University Health System Senior / Executive, Group Contact Centre Overview and Purpose of the Position NUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the...

Executive / Senior Executive, HR Shared ServicesLocations: Singapore, East Singapore Time Type: Full Time Posted On: Posted 2 Days Ago Job Requisition ID: JR002989About Us Headquartered and listed in Singapore, Capita Land Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 30 June 2024, CLI had S$134 billion...

Roles & ResponsibilitiesReporting to the Centre Supervisor, you will work collaboratively to support the daily operations of the assigned Active Ageing Centre (AAC), ensuring its activities and services align with the objectives set by funders and Loving Heart (LH).Key Responsibilities1. Programme Facilitation Conduct active ageing programmes within and...

Responsibilities Call Centre Operations Management Support Manager in the operational matters of the Call Centre and work closely with the appointed vendor to ensure that agreed service levels are met and maintained Support Manager to manage the Call Centre operations processes and procedures and identify gaps/ key areas to improve in order to achieve...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week Able to work on weekends CBD (Near to MRT)Responsibilities Attend to enquiries Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system...

We are seeking a highly motivated individual to join our dedicated Human Resource (HR) team at the Autism Resource Centre (Singapore)/Pathlight School. As an HR Shared Services Manager, you will be part of our dynamic team providing HR services to create the best employee in-employment experience. The incumbent will:Collaborate with the HR Shared Services...

Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Provided Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities: Attend to enquiries via hotline or other channels e.g., email. Handle inbound and outbound calls, and sometimes email. Proper recording of conversations with customers in the CRM...

The Head of Finance Shared Service Centre (“FSSC”) serves as an integral part of defining and implementing strategy based on the global direction of the organization, as well as the FSSC team. He/she is also responsible for the timeliness and accuracy of deliverables emanating from FSSC, and for providing support and guidance to the team.As the Head of...

Call Centre Executive (Hilton Singapore Orchard)With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship...

Roles & ResponsibilitiesReporting to the Senior Centre Manager/ Centre Manager (CM)/ Assistant Centre Manager (ACM)/ Senior Programme Executive (SPE), the Programme Executive (PE) works closely with the Centre in-charge to manage the daily operations of the assigned Eldercare Centre, so that it can fulfill its intended purposes as stipulated by the funders...

At PEOPLE PROFILERS PTE. LTD., we are seeking a skilled Client Service Team Member to join our team in Tampines Central. This role involves managing inbound and outbound calls, providing exceptional client service, and conducting administrative tasks.Key Responsibilities:Manage all incoming and outgoing calls in a timely manner, ensuring seamless...

(Order Number: 778343) Job Responsibilities Serve as the primary point of contact for patients, external partners, and internal operations. Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries. Provide excellent customer service, addressing inquiries and concerns promptly and professionally. Contribute to...

Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Provided Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system...

Description:Location singapore Changi business park or Jurong.Freshers can also applyJob Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:Meeting KPIs without compromising service quality.Ensuring accuracy and compliance in...

About Us Headquartered and listed in Singapore, Capita Land Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 30 June 2024, CLI had S$134 billion of assets under management, as well as S$100 billion of funds under management held via six listed real estate investment trusts and business trusts and a suite of...