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Customer Service Call Centre Officer

2 months ago

Singapore SEARCH INDEX PTE. LTD. Full time
Roles & Responsibilities

  • Call Centre / Customer Service Experience
  • No Exp Are Welcome To Apply - Training Will be Provided
  • Office Hour / 5 Days Work Week
  • Able to work on weekends
  • CBD (Near to MRT)

Responsibilities

  • Attend to enquiries
  • Handle inbound and outbound calls, and sometimes email
  • Proper recording of conversation with customer in the CRM system
  • Achieve / Exceed individual and team KPIs set by the management
  • Maintain a positive and helpful approach in interactions with all customers
  • Any other related ad-hoc duties as assigned

Requirements:

  • Possess Call Centre / Customer Service experience
  • No experience are welcome to apply & training will be provided
  • Good communications and interpersonal skills
  • Customer service oriented
  • Good team player and able to work independently with minimal supervision
  • Able to work on weekends (Will have some weekend off)

Other Information:

  • Working Hour: Office Hour / 5 Day Work Week (including weekends)
  • Location: CBD
  • Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:


• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date


We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.


Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076


Tell employers what skills you have

Product Knowledge
CRM
Customer relations management
Customer Service Oriented
inbound calls
Contact Centre
call centre
Customer Experience
Interpersonal Skills
Contact Centers
Customer Care
Ticketing Systems
Outbound calls
Service Desk
Email
Customer Service
Case Management
Customer Relations
Able To Work Independently
Call Center