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Customer Service Officer

1 month ago

Singapore SEARCH INDEX PTE. LTD. Full time $1,800 - $3,100
  • Call Centre / Customer Service Experience
  • No Exp Are Welcome To Apply - Training Will be Provided
  • Office Hour / 5 Days Work Week (Able to work on weekend)
  • CBD (Near to MRT)

Responsibilities

  • Attend to enquiries via hotline or other channels eg emails
  • Handle inbound and outbound calls, and sometimes email
  • Proper recording of conversation with customer in the CRM system
  • Achieve / Exceed individual and team KPIs set by the management
  • Maintain a positive and helpful approach in interactions with all customers
  • Any other related ad-hoc duties as assigned

Requirements:

  • Possess Call Centre / Customer Service experience
  • No experience are welcome to apply & training will be provided
  • Good communications and interpersonal skills
  • Customer service oriented
  • Good team player
  • Able to work independently with minimal supervision
  • Able to work on weekends (Will have some weekends off)

Other Information:

  • Working Hour: Office Hour / 5 Day Work Week (including weekends)
  • Location: CBD
  • Salary: Up to $3100/mth + OT + AWS + VB



  • Reason for leaving each past & current employment
  • Salary drawn for each past & current employment
  • Expected Salary
  • Earliest availability date


We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.


Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076