customer service manager
4 days ago
Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)
Ensure cleaning teams adhere to safety measures to during cleaning operation
Assist in budget planning for cleaning operations
Review daily cleaning job reports for submission to management
Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.
Covering of manpower if needed (requires you to do hands-on cleaning)
Recruiting of manpower for projects
Resolving all matters/ incidents on site
Manage inventory, equipment and maintenance schedule
Stocktake and allocating of equipment and/or technologies and supplies to project sites
Identify and recommend suitable equipment and/or technologies to improve cleaning operations
Implement maintenance schedules for tools and equipment
Manage cleaning teams
Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff
Manage incidents
Guide teams to respond to major incidents/emergencies and reporting it to the management
Tell employers what skills you have
CRM
Leadership
Microsoft Office
Microsoft Excel
Customer Experience
Customer Support
Customer Loyalty
Inventory
Recruiting
Administration
Customer Satisfaction
Statistics
Customer Service
Customer Services
Service Delivery
Customer Service Experience
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Executive, customer service
3 weeks ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
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Customer Service and Sales Representative
2 weeks ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeJob SummaryWe are seeking a highly motivated Reservation Associate to join our team at the STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. As a key member of our customer contact centre, you will be responsible for providing exceptional customer service and sales support to our guests.About UsThe STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. is a leading...
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Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeJob OverviewThe Customer Service Representative will be responsible for handling customer inquiries and resolving issues related to hotel reservations. This role is ideal for individuals with excellent communication skills and a passion for delivering exceptional customer service.About the RoleThis position involves processing reservation requests,...
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Customer Service
2 months ago
Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full timeRoles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full time $2,680COMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Customer service executive
2 weeks ago
Singapore Woodlands Transport Service Pte Ltd Full timeResponsibilites Provide excellent customer service Manage customer complaints and ensure prompt resolution Maintain a strong understanding of our operation and service to effectively support customer inquiries and issues Prepare regular reports on customer service performance Respond to inquiries from parents/guardians regarding bus routes, schedules and...
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Customer service executive
1 month ago
Singapore Seven Seas Maritime Service Full timeNo Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...
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Customer Service Representative
2 weeks ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeAbout the RoleAs a Reservation Associate at STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD., you will play a vital role in delivering exceptional customer service and maximizing revenue opportunities.
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Customer Service Manager
2 weeks ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeAt TOP ONE SERVICE PTE. LTD., we are seeking a seasoned Customer Service Manager to spearhead our operations and drive excellence in service delivery.About the RoleThe successful candidate will be responsible for coordinating with our supervisor and clients to ensure top-notch service delivery. This includes developing and reviewing operation plans to...
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customer service manager
2 weeks ago
Singapore TOP ONE SERVICE PTE. LTD. Full time $3,800 - $4,600Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery) Ensure cleaning teams adhere to safety measures to during cleaning operation Assist in budget planning for cleaning operations Review daily cleaning job...
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Customer Service Representative
2 weeks ago
Singapore RELIANCE SERVICE MANAGEMENT PTE. LTD. Full timeJob OverviewA Customer Service Representative role at Reliance Service Management PTE. LTD. is now available. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work well under pressure.Key Responsibilities:We are seeking a highly skilled individual who can take orders from guests, serve food and...
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Customer Service Representative
2 months ago
Singapore National Service Resort & Country Club Full timeJob SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...
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Customer Service Team Member
2 weeks ago
Singapore RELIANCE SERVICE MANAGEMENT PTE. LTD. Full timeJob OverviewWe are seeking a skilled Customer Service Team Member to join our team at RELIANCE SERVICE MANAGEMENT PTE. LTD.Salary InformationThe estimated annual salary for this role is $35,000-$50,000, depending on experience and qualifications.Job DescriptionRoles & ResponsibilitiesWe are looking for a polite, friendly, and well-groomed individual to take...
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Senior Operations Manager
2 weeks ago
Singapore RMS MARINE & OFFSHORE SERVICE (SINGAPORE) PTE. LTD. Full timeJob Summary:We are seeking an experienced Senior Operations Manager - Customer Service to join our team at RMS MARINE & OFFSHORE SERVICE (SINGAPORE) PTE. LTD.About the Role:This is a challenging and rewarding opportunity for a customer-focused professional who can lead and manage our customer service operations, ensuring excellent communication with our...
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Customer Care Consultant
2 weeks ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeAbout the RoleAs a Customer Care Consultant at STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD., you will play a vital role in delivering exceptional customer experiences. We are seeking a highly motivated and service-oriented individual to join our team.Key ResponsibilitiesReservations Management: Process reservation requests, manage booking inquiries, and...
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Customer Service Coordinator
2 weeks ago
Singapore FLOWER MOON TCM SERVICE PTE. LTD. Full timeJob Title: Clinic Receptionist Job Summary:We are seeking a highly organized and detail-oriented Clinic Receptionist to join our team at FLOWER MOON TCM SERVICE PTE. LTD.The successful candidate will provide exceptional customer service, manage front counter operations, and support our healthcare professionals in delivering high-quality patient care.About...
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Customer Service Representative
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD.About the RoleThis is a fantastic opportunity for individuals with excellent communication skills and a passion for customer service to excel in a fast-paced environment.Key Responsibilities:Answering Inbound...
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Customer Service Manager
3 weeks ago
Singapore RMS MARINE & OFFSHORE SERVICE (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and...
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Customer Service Director
2 weeks ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full timeLead the Way in After-Sales ExcellenceWe are seeking a seasoned Aftersales Manager to join our team at Harmony New Energy Auto Service (Singapore) Pte. Ltd.As a key member of our leadership team, you will be responsible for driving customer satisfaction and loyalty through exceptional service delivery.About the RoleThis is an exciting opportunity to lead a...
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Customer Service Cleaner Position
2 weeks ago
Singapore Cheng Hong Welfare Service Society Full timeJob Title: Customer Service Cleaner PositionWe are seeking a detail-oriented and hardworking individual to join our team as a part-time cleaner at Cheng Hong Welfare Service Society.Key Responsibilities:Clean and sanitize all areas of the clinic, including waiting rooms, examination rooms, and restrooms, ensuring a hygienic environment for patients and...