Call centre officer

4 days ago


Singapore Schlaeger Kunststofftechnik GmbH Full time

Description:Location singapore Changi business park or Jurong.Freshers can also applyJob Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:Meeting KPIs without compromising service quality.Ensuring accuracy and compliance in handling customer requests.Cross-selling the Bank’s products and services.Migrating customers to the Bank’s digital platform.Adhering to professional standards of behaviour and conduct.Flexibility in work deployment to meet business needs.Supporting Operations in resolving customer follow-ups and transactional requests.Creating positive discussions in the social media community to support the brand.Minimum Educational Level:DiplomaMin Higher NITEC with relevant Banking CCTR experience of =1 year can be considered as wellImportant : As the role will require candidate to work shift#J-18808-Ljbffr


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