Call centre officer
4 days ago
Description:Location singapore Changi business park or Jurong.Freshers can also applyJob Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:Meeting KPIs without compromising service quality.Ensuring accuracy and compliance in handling customer requests.Cross-selling the Bank’s products and services.Migrating customers to the Bank’s digital platform.Adhering to professional standards of behaviour and conduct.Flexibility in work deployment to meet business needs.Supporting Operations in resolving customer follow-ups and transactional requests.Creating positive discussions in the social media community to support the brand.Minimum Educational Level:DiplomaMin Higher NITEC with relevant Banking CCTR experience of =1 year can be considered as wellImportant : As the role will require candidate to work shift#J-18808-Ljbffr
-
Call Centre Officer
4 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...
-
Call centre officer
1 week ago
Singapore Search Index Pte Ltd Full timeCall Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Provided Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system...
-
Call Centre Officer
1 month ago
Singapore JointHire Singapore Pte Ltd Full timeJob Title: Call Centre OfficerIndustry: Electrical & ElectronicsSalary: SGD 2000 - 2500Location: South East, SingaporeAbout Company:Our client is responsible for the sales and marketing of consumer electronics and home appliances in Singapore.Job Description:- Monitor the service quality to ensure customer / experience / service quality meet the standard.-...
-
Call centre officer
5 days ago
Singapore Search Index Pte Ltd Full timeCall Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Provided Office Hour / 5 Days Work Week (including weekends)CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system...
-
Call Centre Trainer
2 months ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...
-
Call Centre Officer
4 weeks ago
Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesBenefits: Competitive Salary: Basic salary ranging from SGD $2,000 to $2,400 + OT pay ($100 - $200) + Variable Bonus. Structured Work Week: Enjoy a fixed 5.25-day work schedule with alternate Saturday half-days and Sundays off. Career Growth: Opportunities to enhance customer service and communication skills in a well-established...
-
Customer Service Officer
2 months ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...
-
Customer Service Call Centre Officer
4 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week Able to work on weekends CBD (Near to MRT)Responsibilities Attend to enquiries Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system...
-
Customer Care Officer
4 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system Achieve /...
-
Call Centre Officer
1 month ago
Singapore JointHire Singapore Pte Ltd Full timeJob Title: Call CentreOfficerIndustry: Electrical &ElectronicsSalary: SGD 2000 -2500Location: South East,SingaporeAboutCompany:Our client is responsible for the salesand marketing of consumer electronics and home appliances inSingapore.JobDescription:- Monitor the service quality toensure customer / experience / service quality meet thestandard.- Follow up...
-
Customer service officer
6 days ago
Singapore Search Index Pte Ltd Full timeCall Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Provided Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities: Attend to enquiries via hotline or other channels e.g., email. Handle inbound and outbound calls, and sometimes email. Proper recording of conversations with customers in the CRM...
-
Call Centre Agent
4 weeks ago
Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...
-
Temp Admin Assistant
2 months ago
Singapore HMI MEDICAL CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesA Specialist Medical Centre is looking for multiple temp admin assistants to support in data entry, responding to emails, phone calls, and other administrative duties.Requirements: Tech-savvy, has good email etiquette. Can commit for 3 to 6 months. Office Hours, Weekdays. Hourly rates. Students on holidays are welcome to apply. ...
-
Call Centre Officer
2 months ago
Singapore JOINTHIRE SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesAbout Company:Our client is responsible for the sales and marketing of consumer electronics and home appliances in Singapore.Job Description:- Monitor the service quality to ensure customer / experience / service quality meet the standard.- Follow up on customer's enquiries, requests and feedback with customers and internal...
-
Call Centre Manager
4 weeks ago
Singapore TRICHOKARE PTE. LTD. Full timeRoles & ResponsibilitiesThe Contact Centre Manager's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.Responsibilities· Lead a team of contact centre agents to hit the team’s KPIs· Prepare statistics and reports· Ensure the operational efficiency of Contact Centre· Appointment...
-
Service Centre Call Agent
4 weeks ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeKey ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...
-
Customer Relations Officer
4 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of...
-
Contract Call Centre Officer @Ubi
4 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob DetailsLocation: UbiKey ResponsibilitiesRespond to general enquiriesHandle incoming calls and emailsRequirementsAble to work in fast-paced environmentTyping speed: min 35wpmAble to work with many tabs + 2 computers concurrentlyMin commitment: 6 monthsAbout the RoleAs a Contract Call Centre Officer in Ubi, you will be responsible for handling incoming...
-
Temp Call Centre Officer #NKC
4 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & Responsibilities Attend to enquiries, primarily incoming calls through the hotline or other channels such as email Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries Type of calls consist and not limiting to lost /replacement/extension issues/application issues) Filing of claims for...
-
Customer Service Officer
2 months ago
Singapore JOBSTUDIO PTE. LTD. Full timeRoles & ResponsibilitiesAbout Us:We're seeking dedicated individuals to join our team as Call Centre Associates. As a vital part of our organization, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service. If you're passionate about helping others and thrive in a fast-paced...