People Profilers | Senior Commercial Customer Service Executive

2 days ago


Singapore People Profilers Full time

Senior Commercial Customer Service Executive
Job Description:
Industry: Aerospace
Location: Loyang
Working Hours: Mon- Thurs 740am - 0535pm, Fri 740am - 255pm
Basic Up to $4500 + AWS + Bonuses
Job Responsibilities
Handle all administrative tasks relating to customers' repair orders (create, maintain, quotation, invoicing).
Regularly update customers on repair orders status and expected delivery dates.
Co-ordinate all customers' enquiries with cross-functional teams and provide quality and timely responses.
Prepare repair/overhaul quotations and liaise with customers till acceptance.
Close and invoice customers' repair orders promptly.
Perform repair order costing and profitability analysis.
Perform back up services (coverage) for other Commercial Customer Service Executives (CCSE) during their absence.
Active contribution to Continuous Improvement Project.
Perform any other duties as assigned.
Job Requirements
Diploma or Degree holder.
3-4 years' customer service experience in a fast-paced environment.
Team player with ability to work independently to meet deadlines.
All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
We regret that only shortlisted candidates will be notified. Please send your updated CV to
.
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
EA Licence Number: 02C4944
Tel: 6950 9749
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