People Profilers | Customer Service Officer

Job Responsibilities: Provide supply quality for goods and services towards customer satisfaction. Support Manager on monthly report creation and analysis. Assist Manager in handling daily operations issues. Provide quality customer service support to customers over e-mail and phone. Handle customer enquiries efficiently and escalate issues promptly when...

Responsibilities: Booking of flights with airlines Arrangement of shipments with customers and contractors Maintain good relationships with both internal and external stakeholders Handle all customers' enquiries timely and effectively Work closely with internal operations to meet customers’ requirements Ensure compliance with customers’ Standard...

Industry: Hospitality Industry Location: East Working Hours: 5 Days Work Week Basic Up to $2400 (Depending on experience)Job Responsibilities Handle telephone/walk-in enquiries regarding bungalow bookings and reservations. Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay. Ensure...

This role provides a professional TOP handover experience for our customers and assists in the timely rectification of defects and resolution of customer complaints satisfactorily, ensuring that the organizational objective of providing quality and unsurpassed service is met. Responsibilities Unit Inspection, Readiness/Preparation: Conduct quality...

We are looking for an experienced Customer Engineer to join our team. As a Customer Engineer, you will be responsible for providing technical assistance and support to our customers. You will troubleshoot and resolve technical issues, as well as provide technical advice and support. Responsibilities: Troubleshoot and resolve technical issues related to our...

CUSTOMER SERVICE OFFICER - MNC ($2.8K to $3K/ KAKI BUKIT)Job Description: $2,800 to $3,000Monday to Friday, office hours Working location: Kaki Bukit Responsibilities: Processing customer orders, planning, preparing shipping documentation, and scheduling deliveries. Liaising with customers and salespeople to ensure smooth and timely execution of deliveries....

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)Responsibilities: To act as focal point for all customers queries (Commercial / Service related)To ensure compliance of Customers SOPs at all times Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities (Arrange bookings with carriers /...

Industry: Logistics Environment: MNC Role: Permanent role (AWS Guaranteed + Variable Bonus)Responsibilities: Process customer’s orders timely and accurately Provide pricing and delivery information Liaison with overseas agents for freight handling & other matters Shipping documentation (import / export / BL / documentation)Handle Cargo documentation such...

Job Responsibilities: Manage the routine daily e-commerce and sales operations. Update customers on their order status and general inquiries. Suggest and advise the best options and solutions on sales/customers inquiries. Perform inventory checks, transfers, and process and coordinate delivery orders. File and upkeep documents and administrative tasks....

Responsibilities: Manage and oversee daily store operations Drive the sales team to achieve company objectives by promoting optimal staff performance Lead, train and motivate the sales team to deliver quality customer service and purchasing experience Recruit, train, supervise and appraise staff Offer a personal shopping and styling experience to our...

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)Responsibilities: Coordinate / PO follow up with origin and customer for all incoming shipment. Manage shipments pre-alerts to customer timely. Basic knowledge on cargo commodity as per IATA rules and regulation Track and monitor shipments status and inform customer accordingly Arrange shipments...

Job Responsibilities: Understand and comply with all related operating processes. Co-ordinate and liaise with customers/transporters on day-to-day issues and order planning to meet customers' shipment delivery/collection requirements. Prepare data collection and submit accurate reports to the Operations Executive. Perform cycle count administration....

Volunteer Engagement Support Assist in the engagement of new/existing volunteers and external stakeholders (schools and corporate partners). Duties include providing volunteer events management support. Assist in the coordination of on-boarding process and training sessions for new volunteers, partnering schools and organisations. Assist in matching...

Senior Commercial Customer Service Executive Job Description: Industry: Aerospace Location: Loyang Working Hours: Mon- Thurs 740am - 0535pm, Fri 740am - 255pm Basic Up to $4500 + AWS + Bonuses Job Responsibilities Handle all administrative tasks relating to customers' repair orders (create, maintain, quotation, invoicing). Regularly update customers on...

Invoices customer based on tariff in Account Profile Generate invoices for posting to customers Generate monthly summary reports for customers Interact with internal and external customers on rates and charges disputes. Attend to customers' inquiries Ensure jobs are received promptly and billings on time Provide guidance to Billing Assistant / Junior...

Industry: Automotive Industry Location: Benoi Road Working Hours: 5 days (Office hours) NO OT Basic Up to $3700 + $60 Phone allowance Job Responsibilities Manage warranty administration on Material Handling Equipment (MHE) electric and diesel forklifts. Act as the main coordinator in tracking & submitting documentation for items under warranty for all...

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)Responsibilities: Good knowledge for COO Application Ordinary CO under Chamber of Commerce. Basic knowledge of applying ATA Carnet Application SICC. Managing ALL Customs related emails Key personnel to liaise with the respective stakeholders for ALL customs enquiries. Managing ALL Customs discrepancies...

Job Responsibilities: Lead a HR shared service team to provide HR operational support to the group in accordance with our service level agreements (SLA) and key performance indicators (KPIs). HR operational support covers the employee lifecycle administration after onboarding, specifically contract management services including probation confirmation,...

Customer Relations Officer (Call Centre External)Job Description: Responsibilities Attend to enquiries, primarily incoming calls through the hotline or other channels such as email Understand customers' needs and provide quick, accurate, and satisfactory answers to their queries Type of calls consist and not limited to: Concession related matters (i.e....

Retail sales role in boutique showroom, corporate account & VIP handling for customised luxury products Attend to walk-in customers in the retail boutique and handle dealers accounts Monitor and replenish inventory based on sales forecasts & stock movements Ensure accurate pricing display and visual merchandising presentation meets company standards...