People Profilers | Customer Service Officer

Responsibilities: Perform data processing and transactions on WMS (warehouse management system or customers system). Communicate with our customers via both email and phone calls. Verify the billing summaries to customers with operational documents. Keep any operational documents properly. Liaise with operation team members to arrange any inbound/outbound...

Job Responsibilities: Provide supply quality for goods and services towards customer satisfaction. Support Manager on monthly report creation and analysis. Assist Manager in handling daily operations issues. Provide quality customer service support to customers over e-mail and phone. Handle customer enquiries efficiently and escalate issues promptly when...

Responsibilities: Booking of flights with airlines Arrangement of shipments with customers and contractors Maintain good relationships with both internal and external stakeholders Handle all customers' enquiries timely and effectively Work closely with internal operations to meet customers’ requirements Ensure compliance with customers’ Standard...

This role provides a professional TOP handover experience for our customers and assists in the timely rectification of defects and resolution of customer complaints satisfactorily, ensuring that the organizational objective of providing quality and unsurpassed service is met. Responsibilities Unit Inspection, Readiness/Preparation: Conduct quality...

We are looking for an experienced Customer Engineer to join our team. As a Customer Engineer, you will be responsible for providing technical assistance and support to our customers. You will troubleshoot and resolve technical issues, as well as provide technical advice and support. Responsibilities: Troubleshoot and resolve technical issues related to our...

Job Description: Permanent role (AWS Guaranteed + VB + Quarterly Bonus)Responsibilities: Ensure customers orders are processed in a timely and accurate manner Ensure reports are submitted on time to established customer schedules Investigate root-cause of operation incidents and service failures, making recommendations to the CS Managers / Management for...

Job Description: Location: East Responsibilities: Ensure Import / Export operations run smoothly and are SOP compliant. Manage and coordinate the entire shipment process for customers. Implement and establish new processes for export/import operations. Review export/import operational procedures for continuous improvement to enhance efficiency. Prepare KPI...

Daily routine job in Customer Service Department Assist and coordinate with customers via emails and/or phone calls Booking creation based on customers booking requests Booking creation for Special Cargo, Dangerous Goods, Out-of-Gauge and Reefer Job Requirement Diploma in Logistics, or equivalent No Experience Required Good learning attitude with keen...

Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager Initiate and Manage Continuous Improvement Activities Support data processing and analysis on inventory data / transaction data Prepare relevant documents and participate in customer audit with operation team and quality team Receive escalations from existing...

Responsibilities: Manage and oversee daily store operations Drive the sales team to achieve company objectives by promoting optimal staff performance Lead, train and motivate the sales team to deliver quality customer service and purchasing experience Recruit, train, supervise and appraise staff Offer a personal shopping and styling experience to our...

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)Responsibilities: To act as focal point for all customers queries (Commercial / Service related)To ensure compliance of Customers SOPs at all times Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities (Arrange bookings with carriers /...

Job Responsibilities: Understand and comply with all related operating processes. Co-ordinate and liaise with customers/transporters on day-to-day issues and order planning to meet customers' shipment delivery/collection requirements. Prepare data collection and submit accurate reports to the Operations Executive. Perform cycle count administration....

Volunteer Engagement Support Assist in the engagement of new/existing volunteers and external stakeholders (schools and corporate partners). Duties include providing volunteer events management support. Assist in the coordination of on-boarding process and training sessions for new volunteers, partnering schools and organisations. Assist in matching...

Job Responsibilities: Manage the routine daily e-commerce and sales operations. Update customers on their order status and general inquiries. Suggest and advise the best options and solutions on sales/customers inquiries. Perform inventory checks, transfers, and process and coordinate delivery orders. File and upkeep documents and administrative tasks....

Invoices customer based on tariff in Account Profile Generate invoices for posting to customers Generate monthly summary reports for customers Interact with internal and external customers on rates and charges disputes. Attend to customers' inquiries Ensure jobs are received promptly and billings on time Provide guidance to Billing Assistant / Junior...

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)Responsibilities: Coordinate / PO follow up with origin and customer for all incoming shipment. Manage shipments pre-alerts to customer timely. Basic knowledge on cargo commodity as per IATA rules and regulation Track and monitor shipments status and inform customer accordingly Arrange shipments...

Industry: Automotive Industry Location: Benoi Road Working Hours: 5 days (Office hours) NO OT Basic Up to $3700 + $60 Phone allowance Job Responsibilities Manage warranty administration on Material Handling Equipment (MHE) electric and diesel forklifts. Act as the main coordinator in tracking & submitting documentation for items under warranty for all...

Job Responsibilities: Review and analyze all systems and components information (from customer or from Design Engineering Department) for manufacturability. Work with Customer's or Design Engineers to ensure completeness & updated system Bill-Of-Materials. Work with Purchasing/Planning to update the Material Master/Bill-Of-Materials into the SAP...

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)Responsibilities: Good knowledge for COO Application Ordinary CO under Chamber of Commerce. Basic knowledge of applying ATA Carnet Application SICC. Managing ALL Customs related emails Key personnel to liaise with the respective stakeholders for ALL customs enquiries. Managing ALL Customs discrepancies...

Job Responsibilities: Lead a HR shared service team to provide HR operational support to the group in accordance with our service level agreements (SLA) and key performance indicators (KPIs). HR operational support covers the employee lifecycle administration after onboarding, specifically contract management services including probation confirmation,...