Guest Service Executive
2 weeks ago
An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:
Hotels
Maxwell Reserve, Autograph Collection Hotel (Marriott);
Duxton Reserve, Autograph Collection Hotel (Marriott);
The Vagabond Club, a Tribute Portfolio Hotel (Marriott);
The Serangoon Club, a Tribute Portfolio Hotel (Marriott).
Garcha Group Benefits:
As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels worldwide.
Access to the “Global Learning + Development” tool which creates personalized learning experiences designed to help you thrive in your Marriott career journey.
2 nights yearly staycation including all meals and beverage (including alcoholic) in any of the 4 Garcha Group hotels in Singapore.
20% off Food & Beverage at all Marriott.
Job Description & Responsibilities:
Verify that guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).
Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
Attend and complete Marriott L&D and Lobster Inc. trainings regularly.
Communicate politely and effectively with the culinary team.
Entertain guests with a consistent, professional, and positive attitude.
Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
Monitor the quality and quantity of all food and beverage items served.
Conduct inventory management and reporting routinely.
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