Guest Services Executive
2 days ago
Job Description:
· Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.
· Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.
· Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events.
· Manage concierge desk with enquiries and luggage assistance when required.
· Work closely with Housekeeping, Engineering and Culinary on rooms inspection and arranging of guest amenities.
· Welcome Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints.
· Maintain the required level of inventory on Guest amenities.
· Demonstrate a knowledge of external locations, attractions, and landmarks in the vicinity.
· Project a professional image and manner with an emphasis on hospitality and Guest service.
· Solicit and provide feedback to the Guest Services Manager on guest comments.
· Comply with Hotel security, fire regulations and all health and safety legislation.
· Undertake tasks as instructed by the Manager on duty.
· Managing lobby, perform meet and greet and bid farewell for VIPs
· Serve your role and team in an environmentally conscious manner.
· Coach new Guest Services Agent / Executive on role and responsibilities.
· Manage VIP Group arrival and departure.
· Manage aircrew arrival and departure.
Requirement:
· Speak good English and second language desired.
· Good working knowledge of Hotel’s PMS and related software
· Able to response in replying guest email professionally
· Able to work shifts and on weekends and Public holiday
Tell employers what skills you have
Front Office
Communication
Dependable Team Player
Microsoft Office
Active Team Player
Inventory
VIP
Customer Service
Directing
Hospitality
-
Guest services executive
2 weeks ago
Singapore Paradox Clarke Quay Pte. Ltd. Full timeThe main responsibilities and tasks of this position are as listed below, but not limited to these: In charge of the Front Desk operation for the entire shift and ensure all tasks on the same shift are completed on time and follow the quality standard. To check and ensure the Front Desk is fully equipped with all stationery and report any equipment...
-
Guest services executive
7 days ago
Singapore Accor Hotels Full timeCompany Description Experience the dynamic energy and cultural charm of Singapore at Pullman Singapore Hill Street , our flagship upscale hotel proudly representing the renowned Pullman brand that is designed to inspire and invigorate. Nestled in the cultural heart of Singapore, immerse yourself in the dynamic energy and allure of a cosmopolitan city while...
-
Guest Services Executive
3 months ago
Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full timeRoles & ResponsibilitiesSummaryGuest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises...
-
Executive of Guest Services
2 weeks ago
Singapore QUAICH PTE. LTD. Full timeRole OverviewWe are seeking an experienced and charismatic Guest Relations Executive to join our team at Quaich Pte. Ltd.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues alike.About the RoleThis is a unique opportunity to be part of a dynamic and...
-
Guest Services Executive
2 months ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full timeRoles & ResponsibilitiesParadox Clarke Quay Pte. Ltd. / Paradox Singapore Merchant Court partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.The main responsibilities and tasks of this position are as listed below, but not...
-
Guest Services Executive
3 months ago
Singapore ROYAL PLAZA Full timeRoles & ResponsibilitiesVoted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities: Work across reception, concierge, and executive lounge Welcome guests warmly and...
-
Guest services executive
1 month ago
Singapore QT Singapore Full timeAre you currently working in a service-based environment and looking to take your skills to one of the most exciting new brands to hit Singapore? Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction? Do you dream of an ever-changing, fast-paced team environment where you get coaching and...
-
Guest Service Executive
2 weeks ago
Singapore ALPHA HR PTE. LTD. Full time $2,800 - $3,000We're on the lookout for enthusiastic individuals to join our team as Guest Service Executive! This is a fantastic opportunity for those who have a passion for the F&B industry and want to be part of a vibrant team.A door host or hostess is responsible for greeting guests at the door of a restaurant or other establishment:ResponsibilitiesWelcoming Guests:...
-
Guest Service Executive
3 months ago
Singapore PHOENIX OPCO PTE. LTD. Full timeRoles & ResponsibilitiesAre you currently working in a service based environment and looking to take your skills to one of the most exciting new brands to hit Singapore?Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction?Do you dream of an ever changing, fast paced team environment where...
-
Guest Service Executive
3 days ago
Singapore 30 BENCOOLEN PTE. LTD. Full timeRoles & Responsibilities30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.Job Highlights: 5-day work week Career Progression Opportunities Dynamic teamJob Description: Reporting to...
-
Guest Service Executive
3 months ago
Singapore 30 BENCOOLEN PTE. LTD. Full timeRoles & Responsibilities30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.Job Highlights: 5-day work week Career Progression Opportunities Dynamic teamJob Description: Reporting to...
-
Housekeeping Team Member
2 weeks ago
Singapore TREETOPS EXECUTIVE RESIDENCES Full timeTREETOPS EXECUTIVE RESIDENCESWe are seeking a skilled and friendly Housekeeping Team Member to join our team at Treetops Executive Residences. As a key member of our housekeeping team, you will play a vital role in ensuring the highest level of service for our guests.Job Description:This is an exciting opportunity to work in a fast-paced environment where no...
-
Hospitality Guest Service Executive
1 week ago
Singapore VILLAGE HOTEL KATONG Full timeJob Title: Hospitality Guest Service ExecutiveCompany Overview: Village Hotel Katong is a leading hospitality brand, committed to providing exceptional service and unforgettable experiences for our guests.Salary: SGD 3,500 - SGD 4,200 per month, depending on experience.About the Role:The Senior / Guest Service Executive will be responsible for ensuring that...
-
Conrad Service Guest Service Executive
2 months ago
Singapore CONRAD SINGAPORE ORCHARD Full timeRoles & ResponsibilitiesWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...
-
Hotel Guest Service Executive
2 weeks ago
Singapore VILLAGE HOTEL BUGIS Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Service Executive to join our team at Village Hotel Bugis. In this role, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
-
Guest services executive
2 weeks ago
Singapore Amara Singapore Full timeJOB RESPONSIBILITIES : Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Responsible for checking in guests such as registering and assigning rooms to guests. Issues access card and escorts guest to their room. Manages guests’ accounts and information availability in the...
-
Guest services executive
3 days ago
Singapore Accor Hotels Full timeCompany Description Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access. The 223-room Sofitel Singapore City...
-
Guest Services Executive
2 days ago
Singapore HOTEL GRAND PACIFIC Full timeRoles & ResponsibilitiesJob Description: Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...
-
Guest Services Executive
3 months ago
Singapore HOTEL GRAND PACIFIC Full timeRoles & ResponsibilitiesJob Description: Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...
-
Guest Service Officer
1 month ago
Singapore MCI Career Services Pte Ltd Full timeWe are seeking a Guest Service Officer to provide a smooth and timely check in/out for all residents. The successful candidate will ensure accuracy and collection of outstanding bills from all residents.The ideal candidate will follow up on resident's requests, maintain strict security procedures when issuing of room keys and resident confidentiality, and...