Guest Services Executive

3 weeks ago


Singapore ROYAL PLAZA Full time
Roles & Responsibilities

Voted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities:

  • Work across reception, concierge, and executive lounge
  • Welcome guests warmly and assist with arrival/departure efficiently and accurately
  • Handle guest feedback with empowerment and accountability
  • Exposure to F&B operations (e.g., knowledge of food, wine, clearing plates)
  • Manage Executive Lounge breakfast, high tea, and evening cocktail (including alcohol service)
  • Collaborate with other departments to deliver memorable guest experiences
  • Gain versatility through learning opportunities in the rooms division

Requirements:

  • Minimum 2 years of experience in guest services or a similar hospitality role
  • Strong communication and problem-solving skills
  • Ability to work independently in a fast-paced environment
  • Proficiency in handling guest feedback and managing difficult situations
  • Flexibility to work 03 rotating shifts, including weekends and holidays
  • Able to serve alcohol

Candidates who are unable to work midnight shifts, fixed day shifts are available too.


If you have a passion for hospitality and love providing colourful guest experiences, we’d love to hear from you


Tell employers what skills you have

Front Office
Rooms Division
Currency
Interpersonal Skills
Property
Opera
Accountability
Versatility
Team Player
Customer Service
Able To Work Independently
Hospitality

  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Roles & ResponsibilitiesResponsibilities: Attend to guests’ needs and enquiries. Handles checking-in and checking-out of guests. Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stayRequirements: Good interpersonal skills and positive working attitude Service oriented A good team...


  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Roles & ResponsibilitiesResponsibilities: Attend to guests’ needs and enquiries. Handles checking-in and checking-out of guests. Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stayRequirements: Good interpersonal skills and positive working attitude Service oriented A good team...


  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Roles & Responsibilities Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications. At least 5 Year(s) of working experience in the related field is required for this position. Preferably Managerial experience in...


  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Roles & Responsibilities Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications. At least 5 Year(s) of working experience in the related field is required for this position. Preferably Managerial experience in...


  • Singapore Accor Hotels Full time

    Company Description Experience the dynamic energy and cultural charm of Singapore at Pullman Singapore Hill Street , our flagship upscale hotel proudly representing the renowned Pullman brand that is designed to inspire and invigorate. Nestled in the cultural heart of Singapore, immerse yourself in the dynamic energy and allure of a cosmopolitan city while...


  • Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

    Roles & ResponsibilitiesSummaryGuest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises...


  • Singapore Paradox Clarke Quay Pte. Ltd. Full time

    The main responsibilities and tasks of this position are as listed below, but not limited to these: In charge of the Front Desk operation for the entire shift and ensure all tasks on the same shift are completed on time and follow the quality standard. Check and ensure the Front Desk is fully equipped with all stationary and report any equipment malfunction...


  • Singapore PARADOX CLARKE QUAY PTE. LTD. Full time

    Roles & ResponsibilitiesParadox Clarke Quay Pte. Ltd. / Paradox Singapore Merchant Court partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.The main responsibilities and tasks of this position are as listed below, but not...


  • Singapore PARADOX CLARKE QUAY PTE. LTD. Full time

    Roles & ResponsibilitiesParadox Clarke Quay Pte. Ltd. / Paradox Singapore Merchant Court partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.The main responsibilities and tasks of this position are as listed below, but not...


  • Singapore PARKROYAL COLLECTION MARINA BAY, SINGAPORE Full time

    Roles & ResponsibilitiesJob Description:· Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.· Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.· Maintain current knowledge of hotel products, services,...


  • Singapore PARKROYAL COLLECTION MARINA BAY, SINGAPORE Full time

    Roles & ResponsibilitiesJob Description:· Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.· Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.· Maintain current knowledge of hotel products, services,...


  • Singapore The Standard, Singapore Full time

    Responsibilities: Check-in and out guests in a friendly and caring manner according to the guidelines set by the hotel. Review arrivals and departures and be familiar with guest profiles. Upon arrival, complete guest registration process and accommodate special requests whenever possible. Identify and anticipate guests’ needs to ensure personalised...


  • Singapore YOTEL SINGAPORE ORCHARD ROAD Full time

    Roles & ResponsibilitiesJob Highlights Conveniently accessible via Orchard MRT Station Fun working environment Attractive Crew welfare and benefits Self Service Check-in/out KioskOur Mission Control Crew (Guest Services Executive) will be responsible for ensuring operational efficiency and seamless service delivery to all Front Office areas.Main...


  • Singapore YOTEL SINGAPORE ORCHARD ROAD Full time

    Roles & ResponsibilitiesJob Highlights Conveniently accessible via Orchard MRT Station Fun working environment Attractive Crew welfare and benefits Self Service Check-in/out KioskOur Mission Control Crew (Guest Services Executive) will be responsible for ensuring operational efficiency and seamless service delivery to all Front Office areas.Main...


  • Singapore 30 BENCOOLEN PTE. LTD. Full time

    Roles & Responsibilities30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.Job Highlights: 5-day work week Career Progression Opportunities Dynamic teamJob Description: Reporting to...


  • Singapore 30 BENCOOLEN PTE. LTD. Full time

    Roles & Responsibilities30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.Job Highlights: 5-day work week Career Progression Opportunities Dynamic teamJob Description: Reporting to...


  • Singapore PHOENIX OPCO PTE. LTD. Full time

    Roles & ResponsibilitiesAre you currently working in a service based environment and looking to take your skills to one of the most exciting new brands to hit Singapore?Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction?Do you dream of an ever changing, fast paced team environment where...


  • Singapore PHOENIX OPCO PTE. LTD. Full time

    Roles & ResponsibilitiesAre you currently working in a service based environment and looking to take your skills to one of the most exciting new brands to hit Singapore?Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction?Do you dream of an ever changing, fast paced team environment where...


  • Singapore ASEANET MANPOWER CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.We connect outstanding people with the best Innovative Companies.ASEANet...


  • Singapore ASEANET MANPOWER CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.We connect outstanding people with the best Innovative Companies.ASEANet...