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Guest Services Executive

1 week ago

Singapore This Is An IT Support Group Full time
Job Description

We are seeking a highly skilled Guest Services Executive to join our team at Sofitel Singapore City Centre. The successful candidate will be responsible for ensuring that all guests receive exceptional service and have a memorable stay with us.

About the Role
  • Supervise the Front Office operation and workflow to maximize guests' satisfaction levels.
  • Responsible for maintaining the highest service standard of Front Office and generating team spirit and motivation among all ambassadors.
  • Assist the Front Office Manager in monitoring the Front Office Associates and train them to ensure that guests receive prompt and courteous services.