Order Support Specialist

6 days ago


Singapore beBeeCustomerSupport Full time

Job Title: Order Support Specialist

We are seeking a highly organized and detail-oriented Order Support Specialist to join our team. As an Order Support Specialist, you will be responsible for processing new orders and order changes using the SAP Order Management System.

Key Responsibilities:

  • Process new orders and order changes using the SAP Order Management System.
  • Collaborate with cross-functional teams to resolve order pricing issues efficiently.
  • Manage customer business partner records and other customer parametric setups.
  • Ensure timely resolution to facilitate order shipment.
  • Identify order data issues, perform preliminary investigation, and escalate to higher management and IT for further troubleshooting and resolution.
  • Report as needed to confirm proper execution of Order Management processes.

Requirements:

  • Diploma holder with a strong understanding of Microsoft Office applications.
  • Proficient in Microsoft Outlook, SharePoint, Teams, Excel, and Word.
  • Open to working with AI technology.
  • Experience in Order Management module in SAP S/4HANA Enterprise System is advantageous.
  • Ability to:
  • quickly learn to accurately execute order entry and order change processes adhering to standard operating procedure.
  • write clear, polite communications via email.
  • communicate verbally in a diplomatic manner.
  • multi-task on daily operational responsibilities as well as project related work in a deadline-driven environment.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.


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