Current jobs related to Director of Customer Satisfaction - Singapore - beBeeCustomerExperience

  • Drive Customer Satisfaction

    2 weeks ago

    Singapore beBeeCustomer Full time $48,000 - $72,000

    Job Opportunity:Oversee Daily Customer Service OperationsAs a customer service professional, you will be responsible for overseeing daily aftersales customer service operations. This involves ensuring compliance, service excellence, and staff performance management. You will support customer satisfaction initiatives, manage and resolve customer complaints,...

  • Ambassador of Customer Satisfaction

    2 weeks ago

    Singapore beBeeCustomerCentric Full time $30,000 - $45,000

    Service Ambassador RoleWe are seeking a highly skilled Service Ambassador to join our team. This individual will play a vital role in providing exceptional customer service, administrative tasks, and driving business growth.Key ResponsibilitiesRespond to customer inquiries via phone, email, or chat in a prompt, courteous, and professional mannerProvide...

  • Ambassador of Customer Satisfaction

    2 weeks ago

    Singapore beBeeRetailSales Full time $2,500 - $4,500

    Job OverviewAs a Retail Sales Specialist, you will play a vital role in assisting customers in finding the perfect products. Your primary responsibility will be to provide exceptional customer service, ensuring that every customer interaction is memorable and positive.Key Responsibilities:Customer Interaction: Provide personalized recommendations, respond to...

  • Customer Satisfaction Specialist

    2 weeks ago

    Singapore beBeeCustomer Full time $3,000 - $6,000

    We are seeking a highly motivated and customer-focused Business Development Representative to join our organization. As a Business Development Representative, you will be the face of our brands, providing top-notch service and ensuring exceptional customer experiences. Key Responsibilities: Handle customer enquiries in a professional and courteous...

  • Achieve Customer Satisfaction Excellence

    1 week ago

    Singapore beBeeCustomer Full time $90,000 - $120,000

    **Job Title:** Principal Engineer/Technical ManagerWe are seeking a seasoned Principal Engineer/Technical Manager to join our Customer Engineering team. This role will be responsible for driving customer satisfaction and excellence through key technical interface with customers.**Key Responsibilities:**Support the Business Operations Department to achieve...

  • Chief Customer Satisfaction Officer

    2 weeks ago

    Singapore beBeeCustomerExperience Full time $80,000 - $120,000

    **Job Title:** Aftersales Customer Experience Leader">As a seasoned professional in customer experience, you will oversee the day-to-day aftersales customer service operations, providing expert guidance and support to ensure high levels of customer satisfaction.In this role, you will work closely with the Service Manager to identify areas for improvement and...

  • Senior Technical Leader for Customer Satisfaction

    2 weeks ago

    Singapore beBeeEngineer Full time $80,000 - $120,000

    Customer Engineering Principal EngineerWe are seeking an experienced and skilled Customer Engineering Principal Engineer to join our team. As a key member of our organization, you will be responsible for driving customer satisfaction and excellence in all aspects of our business.Main Responsibilities:Support the Business Operations Department to achieve high...

  • Customer Support Director

    3 days ago

    Singapore ATR EASTERN SUPPORT PTE LTD Full time

    The Customer Support Director is the prime interface and point of escalation for any major issues arising from the Customers which require coordination within the company. As Customer Support Director, your mission will include: - Developing and maintaining relationships with a portfolio of Airlines. - Strengthening the relationship with ATR Operators and...

  • Customer Service Director

    1 week ago

    Singapore beBeeCustomerService Full time $80,000 - $100,000

    Customer Service Director PositionWe are seeking a highly skilled Customer Service Director to oversee the customer service team and develop strategic plans to enhance customer satisfaction.This is a challenging role that requires strong leadership, communication, and problem-solving skills. The ideal candidate will have a proven track record of improving...

  • Automotive Customer Satisfaction Specialist

    2 weeks ago

    Singapore beBeeCustomer Full time $3,500 - $5,500

    Job Title: Automotive Customer Experience RepresentativeWe are seeking a dedicated professional to join our customer service team as an Automotive Customer Experience Representative.Key Responsibilities:Customer Engagement: Engage with customers through various channels, responding to their inquiries, complaints, and requests in a timely and courteous...

Director of Customer Satisfaction

2 weeks ago

Singapore beBeeCustomerExperience Full time

Job Overview

Head of Customer Experience

The Head of Customer Experience will be responsible for driving customer experience strategies to enhance satisfaction across all touchpoints.

  • Key Responsibilities:
  • Lead the gathering, analysis, and presentation of customer feedback from multiple channels.
  • Utilize insights to recommend and implement improvements across customer journeys and services.
  • Develop and execute CX strategies, standards, and governance for consistent experiences.
  • Guide service design projects using human-centred design to enhance delivery.
  • Manage teams, oversee vendor partnerships effectively, and ensure strategic alignment.

The ideal candidate will possess strong leadership, strategic thinking, and proven expertise in customer insight-driven improvements.