Sales manager, korea
5 days ago
PURPOSE:Promote the group products and value-added technical service to customers to deliver agreed sales targets, with the objective of growing business profitably and achieving customer satisfaction with value added support.
Responsibilities:PROBLEM SOLVING:
Participate in developing a creative and effective marketing strategy to generate more sales.
Troubleshoot customers' production problems and conduct production runs for new products at customers' factories.
Resolve technical or commercial issues with customers.
Obtain accurate market information on pricing, processing conditions, and product properties; motivate good agents/distributors and technical staff; balance maintenance of sufficient stock levels for quick response to orders and low stock targets.
Identify potential new market opportunities that will drive sales growth.
INDEPENDENCE:Scheduling of customer visits and prompt response to customer inquiries.
DEPENDENCE:Additional headcount, budgetary constraints, strategic direction, alterations to distribution, infrastructure, staff hiring requires two levels of approvals, pricing, delivery, and stockholding, difficult technical problems; advice on application formulation and new product development.
ENVIRONMENT AND RISK:Exposure to chemicals and machine operations with frequent traveling.
Ask for the order and close sales at every opportunity or/and the agent to do the same, where appropriate.
Primary - Sales Support to Agents/Distributors:Work with agents/distributors to promote products and provide prompt delivery by advising on proper stock holding.
Obtain competitive pricing and provide up-to-date market info and regular support and trials follow-up in order to secure sales orders. Identify new prospective distributors as appropriate.
Primary - Agent/Distributors feedback:Agents' achievement of sales targets.
Customer/Agent Training and Advice:Conduct training for customers and agents in order to familiarize them with products and their application and to introduce new products.
Primary - Customer feedback and participation:
Technical Service:Provide technical service team to assist customer product upgrading, resolve technical problems, and staff training in new technologies in order to create a high level of customer trust in technology and products.
Lead and coordinate with external and internal customers on scheduling customer visits, problem solving, gathering market information, and technical know-how in order to achieve sales targets for assigned countries and participate in drawing up a creative and effective marketing strategy plan.
Business Development:Identify market needs and product market areas for penetration in all areas in Indonesia, in order to make the Leather operations viable and provide diversification for business.
Market Reporting and Intelligence:Monitor market developments, collect data and information on competitors' movements, new products introduced and pricing, and secure samples for analysis in order to stay ahead of competition and maintain market position.
Provide accurate sales forecasting of territory to demand and ensure delivery at a highly satisfactory level for customers in order to achieve budgeted growth.
Maintain commercial and technical activities in the territory in keeping with Stahl SHE policies in order to maintain employees' and customers' safety and health by advising our customers and technicians on the proper handling methodology of Stahl chemicals and how to safeguard their health when handling our chemicals.
Requirements:Education: Degree in Chemistry/Chemical Engineering or relevant Leather College.
Experience: 7-8 years relevant industry experience in marketing, technical service & business development.
Good communication skills in English both written and verbal.
Strong interest in sales with a sound technical chemical background.
Strong interpersonal social skills to strengthen good relationships with customers.
Excellent communicator to manage demanding customers and deal with difficult issues and understand customers' needs.
Capable of working with a global team of different nationalities and cultures.#J-18808-Ljbffr
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