Account specialist
5 days ago
Account Specialist (Korea Market)
MCF-2024-1367402
Location: ESR CHEE, 750 D CHAI CHEE ROAD 469004
Employment Type: Full Time
Experience Required: 2 years
Salary: $4,000 to $6,500 Monthly
About TDCX
TDCX is an award-winning and fast-growing BPO company that partners with the world’s most loved brands. We are committed to creating a positive culture for our employees and providing opportunities for career growth.
What is your mission?
You’ll help us deliver excellent service to our partner brands by performing the following tasks:
Contacting new and existing clients (Agencies or Advertisers) via telephone, chat, and email daily, identifying sales opportunities and providing the best solutions for their business goals.
Improving client experience by driving optimal product adoption and managing a portfolio of SMB clients with responsibility for growing revenue.
Providing pre and post-sales assistance for applicable products when within scope and knowledge.
Becoming an expert on client Advertising solutions and identifying trends to solve problems.
Providing vital product insights, feedback, and revenue trends based on experience using the products.
Championing success stories for advertisers who have grown their business using our products.
Performing other duties assigned by management that contribute to the effective implementation and improvement of the Quality Management System of TDCX.
Who are we looking for?
Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in any field.
Preferably with 2 years of working experience in the related field.
Strong time management skills and motivation to exceed expectations.
Experience in business development, sales account management, or consultative selling is a plus.
Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment.
Excellent verbal and written communication skills in English and Korean.
Why work with TDCX?
Attractive remuneration, great perks, and performance incentives.
Comprehensive medical, insurance, or social security coverage.
World-class workspaces.
Engaging activities and recognition programs.
Strong learning and development plans for your career growth.
Positive culture for you to thrive at work.
Easy access to public transport.
Flexible working arrangements.
Coaching and mentoring by industry experts.
Join a global company with numerous industry awards.#J-18808-Ljbffr
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