Senior HR operations #HMS

5 days ago


Singapore Recruit Express Pte Ltd Full time
Job Summary

This role is responsible for providing primary contact support to both internal and external inquiries directed to the HR Operations Team. The ideal candidate will serve as a subject matter expert on key HR Operations services, offering guidance in their assigned area of responsibility.

Duties and Responsibilities
  • Serve as primary contact for internal and external inquiries.
  • Act as subject matter expert on HR Operations services.
  • Monitor and respond to messages and instructions received through various communication channels.
  • Raise concerns or delays affecting transactional activities.
  • Collaborate with other HR teams to improve service delivery.
  • Contribute to special HR projects and initiatives.
  • Administer Electronic Signature Book assignment.
  • Handle daily card transmission and printing of staff cards.
  • Ensure accuracy in documentation, data entry, and compliance with HR policies and procedures.
  • Adhere to SLA's and KPI's.
  • Perform adhoc tasks and reporting.
Compliance
  • Handle claims for government-paid leave.
  • Liaise with statutory agencies and governing bodies on Government Surveys and Reporting.
  • Respond to ex-employees Reference Check.
Comp & Ben Administration
  • Oversee staff referral payout process.
  • Manage Spot Award.
  • Administer Long Service Awards by preparing recipient list annually.
  • Arrange temporary accommodation including invoicing.


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