Senior Assistant Manager, Shared Services HR

4 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Job Summary

The Senior Assistant Manager plays a pivotal role in providing HR operational support to Schools/Colleges on faculty appointment, reappointment, promotion, tenure, and exit management processes. This individual will supervise a team of senior/executive officers to ensure the delivery of service level agreements and participate in process improvement projects.

Key Responsibilities
  • Supervise a team of HR Officers and oversee HR administration and advisory support for faculty matters related to appointment, reappointment, job changes, promotion, and exit management.
  • Ensure data accuracy in updates of all entries in HRIS, including hire data, one-time payments, and concurrent appointment updates.
  • Coordinate activities supporting university-level meetings on faculty appointment, reappointment, and promotion.
  • Resolve tasks and enquiries in a timely manner according to service level agreements.
  • Improve processes and procedures to maintain high standards of service quality, efficiency, and governance.
  • Drive and/or participate in projects and process reviews.
  • Cultivate good working relationships with stakeholders within the university.
Requirements
  • Bachelor's degree in Business Administration or a related field, such as Human Resources.
  • Preferably 4 years of relevant experience in an administrative and/or HR environment with supervisory skills.
  • Familiarity with Employment Act and Labour laws of Singapore.
  • Ability to handle high volumes of administrative transactions.
  • Strong writing skills are essential.
  • Excellent interpersonal and communication skills.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office applications and PowerPDF.
  • Working knowledge of Workday is advantageous.
About NTU

This role is based at Nanyang Technological University (NTU), a leading research institution in Singapore.



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