Customer service specialist
2 weeks ago
Position Summary The Customer Service Specialist is responsible for providing an excellent customer service experience. This role will have frequent interactions and close collaborations with internal stakeholders such as the Account team and the Operational teams. Key Responsibilities Build strong relationships with customers. Monthly commitment of 6- or 12-month rolling forecast back to customers. Work with internal teams and customers on the customer order planning and execution by: Providing visibility for incoming wafers. Providing instruction to execute orders and coordinate the priorities of orders. Providing WIP status, ship-out plan, and finished good information to customers. Arranging customer wafers to fulfill Forecast / AOP / Customer Shipment requirements. Maintain pricing and sales order creation for billing and shipment. Brief internal teams on changes in flow/process/customer requirements after understanding customers' specifications. Coordinate any customer returned materials and work with the relevant department on material disposition. Attend to customer inquiries and complaints. Work with IT to develop reports as per customer’s requirements and maintain the quality of these reports. Host Customer Visits and Quarterly Business Review meetings. Perform any other tasks relevant to support customer requirements. Perform any other duties assigned by Supervisor or Manager from time to time. Requirements Degree in Engineering, Business Administration, Marketing Management, or a similar discipline. At least 3 years of work experience in the semiconductor industry or OSAT. Able to bridge between and coordinate with customers and internal engineering, logistics, sales, and planning teams. Possess strong analyzing, problem-solving, communication, and interpersonal skills. Ability to work under pressure in a very dynamic environment. #J-18808-Ljbffr
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customer service
3 weeks ago
Singapore ELKEN SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesStrong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.Tell employers what skills you haveCustomer Service SkillsAbility to MultitaskMicrosoft...
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Customer Service Specialist
3 weeks ago
Singapore DINGQIAN HEALTH-TECH INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesCustomer Service Specialist – Join Our Growing Team!Fit Island is seeking a Customer Service Specialist to join our growing team! This is a fantastic entry-level opportunity for recent graduates who are passionate about customer service and possess excellent communication skills. Responsibilities include handling customer inquiries...
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Customer Service Specialist
2 months ago
Singapore XIAO CHENG PTE. LTD. Full timeRoles & ResponsibilitiesCustomer Service Specialist (Salary: SGD 2,500 - 3,500)Job Title: Customer Service SpecialistResponsibilities:Customer Service:- Respond to customer inquiries, answer questions, and provide excellent service.- Handle customer complaints and suggestions, resolve issues promptly, and improve customer satisfaction.- Record and organize...
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Customer Service Specialist
3 weeks ago
Singapore WYSE ACTIVE PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking motivated Customer Service Specialists to join our team. The ideal candidates will have a passion for helping others and the ability to communicate effectively. This role involves responding to customer inquiries, resolving issues, and ensuring a positive experience for our clients.Key Responsibilities: Primary point...
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Customer Service Specialist
3 weeks ago
Singapore INTMEDIA PTE. LTD. Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at INTMEDIA PTE. LTD. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive timely and effective support.Key Responsibilities- Provide prompt and...
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Customer Service Specialist
3 weeks ago
Singapore DESTINY CONSULTANT PTE. LTD. Full timeRoles & ResponsibilitiesAt DESTINY CONSULTANT PTE. LTD., we are seeking a skilled Customer Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service, answering consultation enquiries via phone, email, and text, and building strong relationships with customers and partners.Coordinate and...
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Customer Service Specialist
3 weeks ago
Singapore CHIEN CHI TOW HEALTHCARE PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively. What do you need...
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Customer Services Specialist
4 days ago
Singapore SAP Full timeAbout Business Transformation and Customer ServicesWe are seeking a talented individual to join our team as a Business Transformation and Customer Services specialist. This role is perfect for those who are passionate about helping businesses run better and are eager to learn from the best in the industry.Company OverviewSAP is a global leader in enterprise...
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Customer Service
3 weeks ago
Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full timeRoles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...
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Customer Service Process Specialist
3 days ago
Singapore Prudential plc Full timeJob OverviewWe are seeking a skilled Customer Service Process Specialist to join our team at Prudential plc.
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Customer Service Liaison Specialist
3 weeks ago
Singapore Flintex Consulting Pte Ltd Full timeAt Flintex Consulting Pte Ltd, we are seeking a highly skilled Customer Service Liaison Specialist to join our team. This role is an exciting opportunity for an individual to make a significant impact in delivering exceptional customer service and driving business growth.Job DescriptionThe primary function of this position is to provide proactive and...
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Customer Service Specialist
3 days ago
Singapore BENEO Full timeBENEO is a global market leader in functional food ingredients for both humans and animals.We are seeking a highly motivated Customer Service Specialist to support our sales staff by providing administrative and customer support.The successful candidate will be responsible for forwarding samples, arranging shipment, and notifying customers.They will also...
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Customer Service Specialist
3 weeks ago
Singapore SEPTEMBER COFFEE PTE. LTD. Full timeWe are seeking a skilled Customer Service Specialist to join our team at SEPTEMBER COFFEE PTE. LTD. as a Barista/Service Crew to support daily operations at our Cafe.Key ResponsibilitiesDeliver Exceptional Customer ServicePrepare Specialty BeveragesMaintain Drink Ware and EquipmentMonitor Coffee QualityOperate Point of Sales SystemsRequirementsFood Hygiene...
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Sr customer service specialist
2 weeks ago
Singapore Brenntag Full timeSr Customer Service Specialist Our team in Singapore currently has an opening for a Sr Customer Service Specialist YOUR ROLE & RESPONSIBILITIES Position Summary The Customer Care Specialist is responsible for order managing till fulfillment and responding to customer inquiries via email, phone or face-to-face in a swift manner. He/she will be the contact...
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Customer service executive
2 weeks ago
Singapore Seven Seas Maritime Service Full timeNo Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...
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Customer service executive
3 days ago
Singapore Seven Seas Maritime Service Full timeNo Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...
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Customer Service Specialist
3 weeks ago
Singapore SILICON BOX PTE. LTD. Full timeRoles & ResponsibilitiesPosition SummaryThe Customer Service Specialist is responsible for providing excellent customer service experience. This role will have frequent interactions and close collaborations with internal stakeholders such as Account team and the Operational teams.Key Responsibilities Build strong relationships with customers. Monthly...
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Customer Financial Services Specialist
4 days ago
Singapore FedEx Full timeJob SummaryWe are seeking a highly skilled Customer Financial Services Specialist to join our team. This role is responsible for providing exceptional customer service and financial solutions to our clients.Key ResponsibilitiesManage customer accounts and provide financial solutions to meet their needs.Analyze customer financial situations and develop...
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Customer Service Specialist
3 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob Title: Customer Service Specialist - Inventory CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Customer Service Specialist to join our team as an Inventory Coordinator. In this role, you will be responsible for managing day-to-day inventory coordination in a high-volume, fast-paced healthcare distribution environment.Key...
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Customer Service Specialist
1 week ago
Singapore AUTHENTIC MOVEMENT PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Authentic Movement PTE. LTD.About the RoleThis is a fantastic opportunity for a customer-focused individual to provide exceptional service to clients and contribute to the success of our studio.Key ResponsibilitiesClient Interaction and Engagement:Provide a welcoming...