Customer Service Specialist
2 months ago
Customer Service Specialist (Salary: SGD 2,500 - 3,500)
Job Title: Customer Service Specialist
Responsibilities:
Customer Service:
- Respond to customer inquiries, answer questions, and provide excellent service.
- Handle customer complaints and suggestions, resolve issues promptly, and improve customer satisfaction.
- Record and organize customer feedback, analyze common issues, and provide improvement suggestions.
Order Management:
- Receive and process customer orders, ensuring accuracy.
- Coordinate and follow up with delivery personnel to ensure timely and accurate order completion.
- Handle order changes and cancellations, maintaining effective communication with customers.
Data Recording:
- Maintain customer information and order records, ensuring data accuracy and completeness.
- Regularly organize and summarize customer service-related data, providing reports to support business decisions.
Team Collaboration:
- Work closely with other departments to ensure customer needs are promptly addressed and resolved.
- Participate in team training and meetings, share experiences and best practices to collectively enhance service levels.
Requirements:
Education: High school diploma or above.
Experience: Preference for candidates with customer service experience.
Skills:
- Excellent communication and coordination skills, patient and meticulous, able to handle emergencies.
- Proficient in office software, such as Microsoft Office (Word, Excel, etc.).
- Strong team spirit, proactive, and responsible.
Language: Good communication skills in both Chinese and English.
Company Benefits:
- Competitive salary and benefits package
- Regular professional training and development opportunities
- Friendly and collaborative work environment
- Employee health and wellness plans
Tell employers what skills you have
Team Collaboration
Microsoft Office
Microsoft Excel
Customer Information
Supply Chain
Team Spirit
Team Training
SAP
Good Communication Skills
Office Software
Excel
Customer Satisfaction
Customer Service
Disposition
Shipping
Customer Service Experience
-
Customer Service Specialist
1 week ago
Singapore DINGQIAN HEALTH-TECH INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesCustomer Service Specialist – Join Our Growing Team!Fit Island is seeking a Customer Service Specialist to join our growing team! This is a fantastic entry-level opportunity for recent graduates who are passionate about customer service and possess excellent communication skills. Responsibilities include handling customer inquiries...
-
customer service
1 week ago
Singapore ELKEN SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesStrong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.Tell employers what skills you haveCustomer Service SkillsAbility to MultitaskMicrosoft...
-
Customer Service Specialist
1 week ago
Singapore WYSE ACTIVE PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking motivated Customer Service Specialists to join our team. The ideal candidates will have a passion for helping others and the ability to communicate effectively. This role involves responding to customer inquiries, resolving issues, and ensuring a positive experience for our clients.Key Responsibilities: Primary point...
-
Customer Service Specialist
7 days ago
Singapore INTMEDIA PTE. LTD. Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at INTMEDIA PTE. LTD. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive timely and effective support.Key Responsibilities- Provide prompt and...
-
Customer Service Specialist
7 days ago
Singapore DESTINY CONSULTANT PTE. LTD. Full timeRoles & ResponsibilitiesAt DESTINY CONSULTANT PTE. LTD., we are seeking a skilled Customer Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service, answering consultation enquiries via phone, email, and text, and building strong relationships with customers and partners.Coordinate and...
-
Customer service specialist
24 hours ago
Singapore SILICON BOX PTE. LTD. Full timePosition Summary The Customer Service Specialist is responsible for providing an excellent customer service experience. This role will have frequent interactions and close collaborations with internal stakeholders such as the Account team and the Operational teams. Key Responsibilities Build strong relationships with customers. Monthly commitment of 6- or...
-
Customer Service Specialist
1 week ago
Singapore CHIEN CHI TOW HEALTHCARE PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively. What do you need...
-
Customer Service Liaison Specialist
1 week ago
Singapore Flintex Consulting Pte Ltd Full timeAt Flintex Consulting Pte Ltd, we are seeking a highly skilled Customer Service Liaison Specialist to join our team. This role is an exciting opportunity for an individual to make a significant impact in delivering exceptional customer service and driving business growth.Job DescriptionThe primary function of this position is to provide proactive and...
-
Customer Service Specialist
7 days ago
Singapore SEPTEMBER COFFEE PTE. LTD. Full timeWe are seeking a skilled Customer Service Specialist to join our team at SEPTEMBER COFFEE PTE. LTD. as a Barista/Service Crew to support daily operations at our Cafe.Key ResponsibilitiesDeliver Exceptional Customer ServicePrepare Specialty BeveragesMaintain Drink Ware and EquipmentMonitor Coffee QualityOperate Point of Sales SystemsRequirementsFood Hygiene...
-
Customer Service
1 week ago
Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full timeRoles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...
-
Customer Service Specialist
7 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob Title: Customer Service Specialist - Inventory CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Customer Service Specialist to join our team as an Inventory Coordinator. In this role, you will be responsible for managing day-to-day inventory coordination in a high-volume, fast-paced healthcare distribution environment.Key...
-
Customer Service Specialist
1 week ago
Singapore SILICON BOX PTE. LTD. Full timeRoles & ResponsibilitiesPosition SummaryThe Customer Service Specialist is responsible for providing excellent customer service experience. This role will have frequent interactions and close collaborations with internal stakeholders such as Account team and the Operational teams.Key Responsibilities Build strong relationships with customers. Monthly...
-
Customer Service Support Specialist
7 days ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled Customer Service Support Specialist to join our team at PERSOLKELLY SINGAPORE PTE. LTD. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities- Respond to customer inquiries in a timely and professional manner...
-
Customer Service Specialist – Logistics
1 week ago
Singapore HAIO 56 PTE. LTD. Full timeRoles & ResponsibilitiesCustomer Service Specialist - Logistics and ShippingLocation: UBI / East [Nearest MRT @ Ubi - DT27]Job Summary: We are seeking a highly motivated Customer Service Specialist with experience in the logistics and shipping industry. The successful candidate will handle customer inquiries and support shipment processing, ensuring a high...
-
Customer service specialist
2 days ago
Singapore Certu Systems, Inc. Full timeAs a Customer Service Specialist in our Operations Division, you will: Learn the company’s system to be able to provide services and communicate effectively with stakeholders Maintain operations standard operating procedures and templates Solve day-to-day shipment delivery issues related to various stakeholders Train carriers/drivers, customers’...
-
Senior Executive, Customer Service Specialist
2 weeks ago
Singapore Careers@Gov Full timeJob Title: Senior Executive, Customer Service SpecialistJob Summary: We are seeking a highly skilled Senior Executive, Customer Service Specialist to join our dynamic team at Careers@Gov.Key Responsibilities: Manage vehicle-related data for the preparation of statistics reports Handle requests and feedback from internal/external stakeholders Deliver accurate...
-
Customer Service Coordination Specialist
7 days ago
Singapore GOLDTECH RESOURCES PTE LTD Full timeKey Responsibilities: As a Customer Service Coordination Specialist at GOLDTECH RESOURCES PTE LTD, you will be responsible for providing top-notch customer service to our clients. Your key responsibilities will include responding promptly to customer inquiries via various communication channels, providing accurate pricing and delivery information, and...
-
Customer Service Representative
2 days ago
Singapore National Service Resort & Country Club Full timeJob SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...
-
Singapore Careers@Gov Full timeJob Title: Senior Executive, Customer Service SpecialistAbout the Role:We are seeking a highly skilled Senior Executive, Customer Service Specialist to join our dynamic team at Careers@Gov. As a key member of our team, you will be responsible for managing vehicle-related data to prepare statistics reports and handling requests and feedback from...
-
Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full timeJob Description:As a Customer Service Administrative Support Specialist at AMBITION GROUP SINGAPORE PTE. LTD., you will play a vital role in providing exceptional customer service and administrative support to our clients.Key Responsibilities:Greet and assist customers, directing them to the self-help kiosk for queue tickets.Verify customer transactions and...