Desktop Support Professional

4 days ago

Singapore beBeeSupport Full time

Job Description

We are seeking a highly skilled Desktop Support Professional to join our team. The ideal candidate will have excellent technical knowledge and exceptional communication skills.

Responsibilities:

  • Provide first and second-level support to end-users for desktop and laptop issues, including hardware, software, and networking problems.
  • Install, configure, and upgrade desktop hardware, operating systems (Windows, Mac, Linux), and software applications.
  • Diagnose and resolve desktop hardware, software, and networking issues to minimize downtime.
  • Ensure desktops and laptops comply with security policies, including patching, antivirus software, and system updates.
  • Set up and configure user accounts, permissions, and profiles within the IT environment.
  • Troubleshoot and resolve issues related to desktop network connectivity and ensure seamless access to company resources.
  • Deploy software applications and system updates via remote deployment tools and scripting.
  • Document all support tickets, technical procedures, and configurations for future reference and knowledge sharing.
  • Perform routine checks, preventive maintenance, and repair of desktop equipment.
  • Collaborate with other IT staff to assist in projects related to desktop deployment, migrations, and upgrades.

Required Skills & Qualifications

To be successful in this role, you should have:

  • At least 2 years of experience in desktop support, IT helpdesk, or similar technical roles.
  • Strong knowledge of Windows (7, 10), macOS, and Linux desktop environments.
  • Experience with common desktop applications (Microsoft Office Suite, email clients, etc.) and troubleshooting software-related issues.
  • Knowledge of networking concepts (e.g., IP addressing, DNS, DHCP, VPN, etc.).
  • Familiarity with desktop hardware components and ability to troubleshoot and repair hardware issues.
  • Experience using remote desktop tools and software deployment technologies.
  • Experience with Active Directory for user management, group policies, and permissions.
  • Excellent interpersonal and communication skills, with the ability to interact effectively with end-users.
  • Ability to quickly diagnose and resolve technical issues under pressure.

Benefits

This role offers a competitive salary, opportunities for professional growth, and a dynamic work environment.

What We're Looking For

We value innovative thinkers who can deliver results-driven solutions. If you have a passion for technology and exceptional problem-solving skills, we'd love to hear from you.

  • High-Performance Desktop Support Specialist

    5 days ago

    Singapore beBeeDesktop Support Specialist Full time

    Unlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...

  • Desktop Support Professional

    6 days ago

    Singapore beBeeSupport Full time $90,000 - $120,000

    Job DescriptionWe are seeking a highly skilled Desktop Support Professional to join our team. The ideal candidate will have excellent technical knowledge and exceptional communication skills.Responsibilities:Provide first and second-level support to end-users for desktop and laptop issues, including hardware, software, and networking problems.Install,...

  • Desktop Support Professional

    6 days ago

    Singapore beBeeTechnical Full time $55,000 - $85,000

    Desktop Support SpecialistWe are seeking an experienced Desktop Support Specialist to provide top-notch technical assistance and support for desktop systems, hardware, software, and network issues.Key Responsibilities:Deliver onsite support for end-user service problems, including identification, diagnosis, rectification, and escalation.Support a range of...

  • Desktop Support Professional

    4 days ago

    Singapore beBeeTechnical Full time

    Desktop Support Specialist We are seeking an experienced Desktop Support Specialist to provide top-notch technical assistance and support for desktop systems, hardware, software, and network issues. Key Responsibilities: Deliver onsite support for end-user service problems, including identification, diagnosis, rectification, and escalation. Support a...

  • Desktop Support Professional

    2 weeks ago

    Singapore beBeeSpecialist Full time $50,000 - $70,000

    Job Title:Seeking a Skilled Desktop Support SpecialistKey Responsibilities:Provide desktop support services to users, including receiving, prioritizing, documenting, and resolving help requests and escalating incidents as needed.Perform imaging/re-imaging, asset inventories, and technical escalation to 3rd party vendors or resolver groups when...

  • Desktop Infrastructure Support Professional

    1 week ago

    Singapore beBeeTechnical Full time $4,000 - $6,000

    Job OverviewWe are seeking an experienced Desktop Support Specialist to provide top-notch technical assistance and support for desktop systems, hardware, software, and network issues. The ideal candidate will be responsible for troubleshooting and resolving technical problems for end-users, installing and configuring computer systems, and delivering timely...

  • Desktop Support Professional

    1 week ago

    Singapore beBeeSupport Full time $4,000 - $6,000

    Technical Service Representative">We are seeking an experienced and skilled technical professional to provide exceptional support services to end-users within our organisation’s desktop computing environment. This role requires a strong understanding of computer systems, software applications, and network infrastructure. The ideal candidate will possess...

  • Desktop Infrastructure Support Professional

    5 days ago

    Singapore beBeeSpecialist Full time $4,000 - $6,000

    Desktop Support SpecialistWe are seeking a skilled and motivated individual to join our organization as a Desktop Support Specialist.As a Desktop Support Specialist, you will be responsible for providing desktop support services to users. Your primary goal will be to deliver exceptional customer service while ensuring that software, licenses, and operations...

  • Desktop Support Professional

    14 hours ago

    Singapore beBeeTechnical Full time $60,000 - $90,000

    Desktop Support SpecialistWe are seeking a skilled and experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing top-notch technical support to our users.">Job Description:Provide desktop support services to users, including receiving, prioritizing, documenting and actively resolving end...

  • Desktop IT Support Professional

    2 days ago

    Singapore beBeeTechnical Full time $4,000 - $6,000

    Job Title: IT Desktop Support SpecialistThe IT Desktop Support Technician role requires a skilled professional to provide prompt assistance to customers with IT-related issues. The successful candidate will be responsible for delivering high-quality support services, ensuring seamless operations of client platforms.Key Responsibilities:End User Support –...