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Relationship Manager, Wholesale Clients

2 weeks ago

Singapore Rabobank Gruppe Full time

Wholesale Clients is responsible for the client strategy in the wholesale domain of Rabobank. It is Wholesale Clients' strategy to commit to all sectors within the Food & Agricultural (F&A) value chain and contribute to the bank's strategic vision of growing a better world together.
The Wholesale Clients operation in Asia covers a matrix of the products including loan products, structured finance and country client coverage in mainland China, Hong Kong, Singapore and India. The key elements of Asia Wholesale Clients strategy are to:
execute the Asia client selection strategy
steer risks and return/profitability
offer innovative and market leading product solutions
make sustainability impact to our client community
This job holder in his capacity as a junior relationship manager will help a team of Relationship Managers to support Wholesale Clients in achieving its strategic objectives to become the leading F&A bank by:
Coordinating client focused efforts for top tier relationships at executive level;
Maximizing revenues relative to capital utilization for client base across all product groups and across all regions;
Increasing cross-sell for the Rabobank Group;
Involved in the origination, structuring and execution of loan transactions;
Engage and align all the relevant parties for the client strategy.
Key Responsibilities and Accountabilities:
Client Engagement

  • Assisting Senior RMs to execute account plans and realize cross-sell of wholesale products and services, and to ensure relevant stakeholders are aligned with the proposed client strategy.
  • Relationship building and transaction origination/execution: Assist the Senior Bankers in the team in executing documentation, through liaising with internal and external stakeholders.
  • Coordinating with internal teams and ensuring that the relevant parties within the bank are aligned with the proposed strategy for the client (risk, product families, credit, research etc).
  • Effectively lead client service teams. Advocate and be a role-model for cooperation and ensure Rabobank knowledge is strategically applied towards clients.
  • Contribute to business growth and maximize revenue by primarily helping the Senior RM in maintaining existing client relations in a customer responsible manner.
  • Working with Senior Client managers to Identify, analyse and anticipate needs of the customers based on prevailing client and external changes, translate it into client engagement and commercial opportunities.
  • Improve client satisfaction through retaining leading positions in i) being key F&A provider, ii) sharing F&A sector knowledge, and iii) being key provider in structured finance solutions.
  • Being responsible for internal MIS, account and transaction documentation.

Business Origination/Execution

  • Involved in the execution of loan transactions for our chosen clients, working independently or collaboratively with different product groups depending on complexity of the transaction. Helping Prepare credit application together with analysts from the risk management department.
  • Responsible for MIS on client franchise income and risk management in the portfolio.
  • Support the origination and execution of deals, and to work collaboratively with product partners.
  • Working with the Senior Bankers in the unit to prepare Engagement memos and taking it through the approval process.

Risk Management

  • Act as the first line of defense within Rabobank to ensure the business is operating in line with the Bank's risk appetite and keep the risks of business transactions within acceptable limits.
  • Keep abreast of market updates, monitor internal client and external changes as input for review on Loan Classification.

Quality/Process Optimization

  • Contribute to the continuous improvement of the systems, procedure and processes, and ensure stakeholders are adequately informed of the changes.
  • Improve internal policies and processes to make them clear, concrete and relevant, with objective to optimize efficiencies and reduce risk.

Sustainability

  • Support clients to increase the sustainability photo.
  • Involved in the drive for bilateral green or sustainable loans.

Key Relationships:

  • Clients and prospects in line with the Bank's strategy.
  • Wholesale team, Risk Management team, Product Partners, Food & Agri Research team.
  • External advisors, such as law firms, accounting firms and consultants.

Key Performance Indicators:

  • Rock Solid Bank: client income, income quality, operating within risk appetite.
  • Excellent Client Focus: growth of primary clients, client engagement.
  • Meaningful Cooperative: greening our portfolio.
  • Empowered Employees: personal development, steer collaboration within the team.

Requirements:
University degree in Finance, Business, Commerce or other related discipline.
At least 3 years relevant experience in wholesale clients environment, preferably 2 years within a product line.
Strategic relationship development and credit analysis/loan structuring experience.
Capability to maintain dialogue with clients.
Entrepreneurship, results orientation, client impact, team worker, broad orientation incl. on cultural matters and on social engagement.
The Application Process
This is our standard application process. It may vary by role.
Step 1: You Apply
Thanks for applying You will always receive a confirmation of your application by email. We review all the resumes and covering letters that we receive. We will let you know as soon as possible if we invite you for an interview.
Step 2: Interview
We invite you for one or more (online) interviews. We want to know if you fit the role and the team. You probably have many questions for us too. For some positions, we may also ask you to complete an assignment or assessment.
Step 3: Our Offer
Are you the new colleague we are looking for, and do you also feel happy with us? Congratulations You will receive a good offer from us. Before you start, we conduct a legal screening to ensure that our employees do not pose a risk to us and our customers.
Step 4: Welcome
Welcome to Rabobank We look forward to seeing you and can't wait to work together.
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