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Service Delivery Professional

1 week ago

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Key Responsibilities
  • Installation and Training: Install medical equipment and provide basic technical training to our clients.
  • Upgrades and Maintenance: Perform related upgrades and technical maintenance to ensure that devices and equipment are up-to-date.
  • Escalation and Reporting: Escalate quality-related situations, market dynamics, and issues from the field to our Service management team.
  • Service Operations: Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers' accounts.