Support Services Manager
1 week ago
Key Responsibilities
- Customer Support: Receive and attend to customer enquiries, feedback, and complaints in a timely and professional manner. Analyze requests/complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly.
- Reporting and Monitoring: Monitor and prepare reports on customer surveys and customer service programs in the ERP/CRM systems.
- Organization and Administration: Organize company functions and community activities as assigned by superiors.
- Contract Negotiation: Prepare, explain, negotiate, and manage security technologies services agreement contracts, rates reduction, termination notices, including dismantling and compensation.
- Tenant Management: Manage tenants of multi-tenanted buildings, including incoming and outgoing tenants, promotion of services to tenants.
- Digital Marketing: Provide digital marketing service support to the company's website and platform to existing subscribers and business associates.
- Follow-up and Attendance: Follow up on customers', subscribers', and tenants' attendance from the website.
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Administration Support Executive
6 days ago
Jurong Town, Singapore ST Recruitment Centre Full timeKey Responsibilities:Customer Support: Provide exceptional customer support by responding to inquiries, resolving complaints, and escalating complex issues to relevant teams.Reporting: Prepare and monitor reports on customer satisfaction, service delivery, and other key performance indicators.Contract Management: Negotiate, explain, and manage security...
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Administrative Support Coordinator
2 weeks ago
Jurong Town, Singapore ST Recruitment Centre Full time**Company Overview:** ST Recruitment Centre is a dynamic and innovative organization that prides itself on delivering exceptional recruitment services.Job Summary:We are seeking an Administrative Executive to join our team in Jurong East HQ Office.The successful candidate will be responsible for providing administrative support to the project team, including...
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Executive Support Specialist
1 week ago
Jurong Town, Singapore ST Recruitment Centre Full timeAt ST Recruitment Centre, we value excellence in administration and strive to deliver exceptional services to our clients. As an Administrative Executive, you will be instrumental in supporting our project teams and contributing to our company's success.Responsibilities:Create and maintain accurate documentation for Engineers, including delivery orders,...
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Customer Service Executive
6 days ago
Jurong Town, Singapore ST Recruitment Centre Full timeSenior Customer Service Administrator Assist the Senior Manager in implementing customer service administration tasks and duties. Duties: Attend to customer enquiries, feedback, and complaints. Analyze requests/complaints, channel them to relevant staff for follow-up action, and ensure all cases are attended to promptly. Monitor and prepare reports on...
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Customer Service Executive
1 week ago
Jurong Town, Singapore ST Recruitment Centre Full timeTo assist the Senior Manager in the implementation of Customer Service ADMIN Tasks and Duties: Tenants & Subscribers Support**1. Receive and attend to Customer's Enquiry, Feedback and Complaints. - Analyze the Requests / Complaints, Channel to Relevant Staffs for Follow-up Action, and ensure all CASES are Attended to Promptly.2. Monitoring and Prepare...
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Customer Service Exe.
1 week ago
Jurong Town, Singapore ST Recruitment Centre Full timeTo assist the Senior Manager in the implementation of Customer Service ADMIN Tasks and Duties: Tenants & Subscribers Support**Receive and attend to Customer's Enquiry, Feedback and Complaints. - Analyze the Requests / Complaints, Channel to Relevant Staffs for Follow-up Action, and ensure all CASES are Attended to Promptly. Monitoring and Prepare Reports on...
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Customer Service Coordinator
1 week ago
Jurong Town, Singapore ST Recruitment Centre Full timeJob OverviewWe are seeking a skilled Customer Service Executive to assist our Senior Manager in implementing customer service tasks and duties. The ideal candidate will be responsible for providing excellent support to tenants and subscribers, ensuring timely resolution of customer enquiries, complaints, and feedback.
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Customer Service Executive Specialist
1 week ago
Jurong Town, Singapore ST Recruitment Centre Full time**About ST Recruitment Centre**We are a leading recruitment agency dedicated to connecting talented individuals with exciting job opportunities. Our mission is to provide exceptional service and support to both our clients and candidates.**Job Title: Customer Service Executive Specialist**This role involves working closely with the Manager to implement...
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Jurong Town, Singapore ST Recruitment Centre Full time**About Us:**At ST Recruitment Centre, we strive to provide exceptional customer service and support. Our team is dedicated to ensuring that our clients receive the best possible experience.**Job Description:**We are seeking a highly skilled Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for:Receiving...
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Customer Service Exe.
3 weeks ago
Jurong Town, Singapore ST Recruitment Centre Full time1. Receive and attend to customer's enquiry, feedback and complaints.2. Analyze customer's request, complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly.3. Monitoring and report on Customer survey and feedback.4. Organization of company's functions and community activities, general office correspondence...
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Customer Service Exe.
1 week ago
Jurong Town, Singapore ST Recruitment Centre Full timeTo assist the Manager in the implementation of Customer Service Tasks and Duties:-Receive and attend to customer's enquiry, feedback and complaints. Analyze customer's request, complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly. Monitoring and report on Customer survey and feedback. Organization of...
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Customer Service Exe.
4 weeks ago
Jurong Town, Singapore ST Recruitment Centre Full timeTo assist the Manager in the implementation of Customer Service Tasks and Duties:-1. Receive and attend to customer's enquiry, feedback and complaints.2. Analyze customer's request, complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly.3. Monitoring and report on Customer survey and feedback.4. Organization...
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Admin Assist
2 days ago
Jurong East, Singapore LIDEN LIFT TRUCKS SERVICES PTE. LTD. Full time3 years exp **Roles & Responsibilities** Develop monthly servicing schedule - Checking service & maintenance accuracy - Perform data entry duties - Contacting customers & suppliers - Prepare repair & service quotation - Other ad-hoc duties as assigned by Manager **Requirements**: - Required language(s): English, Mandarin (in order to liaise with Mandarin...
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Logistics Support Staff
3 days ago
Jurong Town, Singapore ST Recruitment Centre Full timeAbout the JobThis is a dynamic role that requires a strong ability to work independently and as part of a team. As a Warehouse Operations Assistant, you will be responsible for assisting with goods carrying, packing carton boxes, and unloading and loading cargo efficiently.The ideal candidate will have excellent physical stamina and be able to lift moderate...
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Social Work Associate
5 days ago
Jurong, Singapore Fei Yue Community Services Full time**Job Category**:Social Work Associate **Job Type**:Full Time **Job Location**:Taman Jurong **About Family Service Centres (FSC)**: Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether...
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Logistics Support Associate
3 days ago
Jurong Town, Singapore ST Recruitment Centre Full timeJob Description: As a Supply Chain Coordination Officer, you will play a crucial role in ensuring the smooth flow of goods through our warehouse. This involves working closely with the Warehouse Supervisor to coordinate tasks, including goods receiving and dispatching.Responsibilities: Collaborate with the Warehouse Supervisor to prioritize tasks and manage...
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Head, Youth Services
1 week ago
Jurong West, Singapore Lakeside Family Services Full time**Join Us**:*** **Join us today for a meaningful career reaching out to the disadvantaged. We work closely with community partners to bring holistic support and care to individuals and families.** *** **Responsibilities**: *** ***: - **Conduct assessment and provide intervention, including case management and counselling, and provide supervision to a...
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Field Service Engineer
2 weeks ago
Jurong East, Singapore Prospect Consulting Services Pte Ltd Full time**Senior Field Service Engineer** - Provide on-site technical support to resolve customer issues promptly. - Lead troubleshooting and solution development for both end-users and internal support teams. - Manage pre-sales, installation, and post-sales support for the company's products. - Collaborate with Sales and Project teams to deliver solutions and...
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Sales & Service Support Coordinator #65900
5 days ago
Jurong East, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Heavy Machinery/ Equipment - Position Title**:Sales & Service Support Coordinator**: - Working Location: Penjuru Close - Working Hours: 5.5 days, Mon to Fri (8 am - 5 pm), Sat (8 am - 12 pm) - Salary Package**:Basic Salary + Variable Bonus**: - Duration: Permanent **Key Responsibilities** - Assist the sales team. - Handle...
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Business Development Manager
3 days ago
Jurong Town, Singapore ST Recruitment Centre Full time**About ST Recruitment Centre**We specialize in recruiting talented individuals for roles within the MECH & ELECT. ENGINEERING / OILFIELD equipment industry, with a focus on LARGE POWER MOTORS GENERATORS & SWITCHGEARS.Sales Role Overview:Navigate sales visits to customers and potential clients using your own vehicle, equipped with a company-provided petrol...