Customer Service Exe.
1 week ago
To assist the Manager in the implementation of Customer Service Tasks and Duties:-
- Receive and attend to customer's enquiry, feedback and complaints.
- Analyze customer's request, complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly.
- Monitoring and report on Customer survey and feedback.
- Organization of Company's functions and community activities, general office correspondence and responding to customer's requests.
- Preparation, explanation, negotiation, monitoring and maintenance of Security Services Agreement.
- Attend to and manage customers' request for Rate Reduction.
- Attend to and manage customers' termination notice, salvage of accounts and handling all issues including dismantling, compensation etc.
- Managing tenants of multi-tenanted buildings including incoming and outgoing tenants, promotion of our service to the tenants.
- Implementation of customer service and appreciation program:
- Development and maintenance of customers' data for implementation of feasible customer service program in the ERP systems.
- Maintenance and monitoring of Company's Web-site , Digital marketing platform to existing subscribers and business associates.
- Follow up attendance to customers' request from Web-site.
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Customer Service Exe.
4 weeks ago
Jurong Town, Singapore ST Recruitment Centre Full timeTo assist the Manager in the implementation of Customer Service Tasks and Duties:-1. Receive and attend to customer's enquiry, feedback and complaints.2. Analyze customer's request, complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly.3. Monitoring and report on Customer survey and feedback.4. Organization...
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Customer Service Exe.
1 week ago
Jurong Town, Singapore ST Recruitment Centre Full timeTo assist the Senior Manager in the implementation of Customer Service ADMIN Tasks and Duties: Tenants & Subscribers Support**Receive and attend to Customer's Enquiry, Feedback and Complaints. - Analyze the Requests / Complaints, Channel to Relevant Staffs for Follow-up Action, and ensure all CASES are Attended to Promptly. Monitoring and Prepare Reports on...
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Customer Service Exe
2 weeks ago
Jurong, Singapore ST Recruitment Centre Full time**Jobs Description**: Receive and attend to customer’s enquiry, feedback and complaints. Analyze customer’s request, complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly. Monitoring and report on Customer survey and feedback. Organization of company’s functions and community activities, general...
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Customer Service Exe
3 days ago
Jurong, Singapore ST Recruitment Centre Full timeTo assist the Manager in the implementation of Customer Service Tasks and Duties: - Receive and attend to customer’s enquiry, feedback and complaints. Analyze customer’s request, complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly. Monitoring and report on Customer survey and feedback. Organization of...
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Customer Service Exe.
3 weeks ago
Jurong Town, Singapore ST Recruitment Centre Full time1. Receive and attend to customer's enquiry, feedback and complaints.2. Analyze customer's request, complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly.3. Monitoring and report on Customer survey and feedback.4. Organization of company's functions and community activities, general office correspondence...
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Customer Service Executive
6 days ago
Jurong Town, Singapore ST Recruitment Centre Full timeSenior Customer Service Administrator Assist the Senior Manager in implementing customer service administration tasks and duties. Duties: Attend to customer enquiries, feedback, and complaints. Analyze requests/complaints, channel them to relevant staff for follow-up action, and ensure all cases are attended to promptly. Monitor and prepare reports on...
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Customer Service Executive
1 week ago
Jurong Town, Singapore ST Recruitment Centre Full timeTo assist the Senior Manager in the implementation of Customer Service ADMIN Tasks and Duties: Tenants & Subscribers Support**1. Receive and attend to Customer's Enquiry, Feedback and Complaints. - Analyze the Requests / Complaints, Channel to Relevant Staffs for Follow-up Action, and ensure all CASES are Attended to Promptly.2. Monitoring and Prepare...
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Customer Service Coordinator
1 week ago
Jurong Town, Singapore ST Recruitment Centre Full timeJob OverviewWe are seeking a skilled Customer Service Executive to assist our Senior Manager in implementing customer service tasks and duties. The ideal candidate will be responsible for providing excellent support to tenants and subscribers, ensuring timely resolution of customer enquiries, complaints, and feedback.
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Customer Service Executive Specialist
1 week ago
Jurong Town, Singapore ST Recruitment Centre Full time**About ST Recruitment Centre**We are a leading recruitment agency dedicated to connecting talented individuals with exciting job opportunities. Our mission is to provide exceptional service and support to both our clients and candidates.**Job Title: Customer Service Executive Specialist**This role involves working closely with the Manager to implement...
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Jurong Town, Singapore ST Recruitment Centre Full time**About Us:**At ST Recruitment Centre, we strive to provide exceptional customer service and support. Our team is dedicated to ensuring that our clients receive the best possible experience.**Job Description:**We are seeking a highly skilled Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for:Receiving...
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Customer Service Administrator
6 days ago
Jurong Town, Singapore ST Recruitment Centre Full timeJob DescriptionThe ideal candidate will possess excellent communication and interpersonal skills, with the ability to analyze and resolve customer complaints and issues. Proficiency in ERP/CRM systems and digital marketing tools is also required.
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Customer Relations Manager
6 days ago
Jurong Town, Singapore ST Recruitment Centre Full timeCompany OverviewST Recruitment Centre is a leading recruitment agency specializing in customer service and administration roles. We pride ourselves on delivering exceptional service to our clients and candidates alike.Requirements:Excellent communication and interpersonal skills.Ability to analyze and resolve customer complaints and issues.Proficiency in...
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Part-time Customer Service Officer
5 days ago
Jurong West, Singapore Safra National Service Association Full time**We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Jurong** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...
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Senior Customer Experience Officer
6 days ago
Jurong Town, Singapore ST Recruitment Centre Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Administrator. Key responsibilities include attending to customer inquiries, preparing reports on customer surveys, and managing security technologies services agreement contracts.
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Customer Service Executive
1 week ago
Jurong, Singapore ST Recruitment Centre Full timeCUSTOMER SERVICE EXECUTIVE - FULL TIME / JURONG HQ To assist the Senior Manager in the implementation of Customer Service ADMIN Tasks and Duties: Tenants & Subscribers Support** Receive and attend to Customer’s Enquiry, Feedback and Complaints. - Analyze the Requests / Complaints, Channel to Relevant Staffs for follow-up Action, and ensure all CASES are...
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Support Services Manager
1 week ago
Jurong Town, Singapore ST Recruitment Centre Full timeKey ResponsibilitiesCustomer Support: Receive and attend to customer enquiries, feedback, and complaints in a timely and professional manner. Analyze requests/complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly.Reporting and Monitoring: Monitor and prepare reports on customer surveys and customer service...
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Customer Service Representative
3 days ago
Jurong, Singapore International Flavors & Fragrances Full timeAs Customer Service Representative, you will be responsible in order processing with high level of accuracy and timeliness. **Your Focus** - Handles order management from order entry to providing order acknowledgements to customers/affiliates - Set up customer info records for order entry; listing, customer material no & description, price, etc -...
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Customer Service Associate
6 days ago
Bishan New Town, Singapore Carro Singapore Full timeAs part of the Customer Service team you are required to communicate with our customers in a timely and professional manner through our inhouse online chat and/or phone call system. This involves assisting customers with information they may require which may include some sales related pitching to convince them to engage our services. This role involves...
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Service Crew
4 days ago
d jurong, jurong island, tuas, sg RELIANCE SERVICE MANAGEMENT PTE. LTD. Full timeRoles & ResponsibilitiesResponsible for taking orders and serving food and beverages to guests Polite friendly and well grown Verifying the identification and of any customers who order alcoholic beverages Submit food orders to the kitchen staffs Ensure customers satisfied with their meal work with kitchen staffs to resolve any complaints and process...
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Customer Service Manager
1 week ago
Jurong West, Singapore MY SARA PTE. LTD. Full time2 years exp **Roles & Responsibilities** **Job Description**: Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and...