Retail Partnerships and Development Director
2 days ago
Key Responsibilities
The ideal candidate will possess a minimum of 5 years of relevant experience in the Luxury industry within Sales, hospitality or other client-facing functions. Experience with managing HNWI and able to nurture long-term relationships and develop strong network. Strong entrepreneurial spirit and social skills, open and outgoing personality. Possess high emotional awareness and mental agility. Creative, curious, and flexible. A team player with a collaborative approach to deliver results.
As a Private Client Relations Manager, you will be responsible for driving high-end timepiece sales, providing support and coaching to the retail team, and fostering robust client connections in SG boutiques. You will play a crucial role in executing a unified action plan in collaboration with local boutique teams, focusing on client recruitment, development, and retention.
- Manage complaints from own VIC's database (if any), propose solutions and ensure smooth resolution.
- Keep abreast on marketing and events calendar developed to ensure that the boutique team is adequately informed and prepared of all relevant activities.
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