retail director

2 days ago


Singapore OUTDOOR VENTURE PTE. LTD. Full time
Roles & Responsibilities

We are a renowned player in the retail sector, committed to providing high-quality lifestyle apparel, footwear, and accessories. We are seeking a Retail Director to lead our retail team and ensure our stores operate at peak efficiency.

The Retail Director will oversee all retail operations, providing strategic leadership and direction to achieve sales targets, optimal operational efficiency, and exceptional customer service standards. This role is critical in shaping the retail experience and enhancing the company's market presence across the region.

Key Responsibilities:

  • Develop and execute business plans and strategies to drive aggressive sales growth and profitability.
  • Lead and manage retail operations, ensuring stores operate efficiently and effectively while aligning with company policies and standards.
  • Oversee and manage business operations in both Singapore and Malaysia, with frequent travel to Malaysia to ensure on-site operational excellence and strategic alignment.
  • Analyse and respond to market trends and consumer needs, adjusting strategies to capitalize on market opportunities.
  • Oversee the recruitment, training, and development of retail staff to build a high-performing team focused on delivering excellent customer service.
  • Ensure comprehensive product knowledge training for the team to enhance their expertise and customer engagement.
  • Identify and secure new store locations to align with our opening strategies and budget requirements.
  • Collaborate with marketing and merchandise teams to develop promotional strategies and optimize product offerings.
  • Maintain high store presentation standards and visual merchandising to attract and retain customers.
  • Foster a culture of continuous improvement and innovation within the retail team.

Requirements:

  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • Minimum of 10 years' experience in retail management, with significant senior leadership experience in a multi-store environment.
  • Proven track record of achieving sales and profit targets.
  • Strong leadership skills with the ability to inspire and motivate a team.\
  • Excellent organizational, communication, and interpersonal skills.
Tell employers what skills you have

Footwear
Operational Excellence
Visual Merchandising
Department Stores
Interpersonal Skills
Landlords
VIP
Exceptional Customer Service
Administration
Brand Equity
Business Planning
Furniture
Customer Service
Personal Development
Turnover
Apparel

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