Senior Customer Service Manager
2 months ago
About the Role
As a Senior Customer Service Manager at United Overseas Bank, you will be responsible for leading a team of customer service representatives in providing exceptional service to our customers.
Key Responsibilities
- Resolve complex customer complaints and issues in a timely and professional manner.
- Proactively identify and address customer pain points to improve overall customer satisfaction.
- Develop and implement process improvements to increase efficiency and productivity.
- Provide coaching and training to team members to enhance their skills and knowledge.
- Collaborate with other departments to ensure seamless customer experience.
Requirements
- Bachelor's degree in a related field.
- Minimum 5 years of experience in customer service or a related field.
- Proven leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
About United Overseas Bank
United Overseas Bank is a leading bank in Asia with a global network of over 500 branches and offices. We are committed to providing exceptional service to our customers and employees.
-
Senior Customer Service Manager
2 weeks ago
Singapur, Singapore United Overseas Bank Full timeAbout the RoleAs a Senior Customer Service Manager at United Overseas Bank, you will be responsible for leading a team of customer service professionals to deliver exceptional customer experiences. You will work closely with the Group Technology and Operations team to develop and implement strategies to improve customer satisfaction and loyalty.Key...
-
Senior Customer Service Manager
2 months ago
Singapur, Singapore United Overseas Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Customer Service Manager to join our team at United Overseas Bank. As a key member of our Group Technology and Operations department, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key...
-
Customer Service Manager
3 weeks ago
Singapur, Singapore Careers@Gov Full timeJob Title: Principal / Senior Executive (Customer Relations)About the Role:We are seeking a highly skilled and experienced Principal / Senior Executive to join our dynamic team in delivering quality customer service at LTA's Customer Service Centre. As a key member of our team, you will be responsible for managing public queries via phone and written...
-
Customer Service Manager
4 weeks ago
Singapur, Singapore Careers@Gov Full timeJob Title: Principal / Senior Executive (Customer Relations)About the Role:We are seeking a highly skilled and experienced Principal / Senior Executive to join our dynamic team in delivering quality customer service at LTA's Customer Service Centre. As a key member of our team, you will be responsible for managing public queries via phone and written...
-
Customer Service Representative
2 weeks ago
Singapur, Singapore National Service Resort & Country Club Full timeJob Summary:The National Service Resort & Country Club is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer. This role is responsible for providing exceptional service to our members and guests, handling various tasks, and ensuring a smooth operation of our facilities.Key Responsibilities:Respond to...
-
Customer Service Representative
1 month ago
Singapur, Singapore National Service Resort & Country Club Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer at National Service Resort & Country Club.Key Responsibilities:Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a timely and professional manner.Manage membership applications,...
-
Customer Service Manager
4 weeks ago
Singapur, Singapore People Profilers Full timeJob Title: Senior Customer ServiceAt People Profilers, we are seeking a highly skilled and experienced Senior Customer Service professional to join our team. As a key member of our customer service function, you will be responsible for leading the delivery of high-quality service to our customers.Key Responsibilities:Leadership and Management: Assist the...
-
Customer Service Representative
2 months ago
Singapur, Singapore National Service Resort & Country Club Full timeJob Summary:The National Service Resort & Country Club is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer. As a key member of our operations team, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and enjoyable experience at our resort.Key...
-
Customer Service Representative
4 weeks ago
Singapur, Singapore National Service Resort & Country Club Full timeJob Summary:The National Service Resort & Country Club is seeking a highly skilled and customer-focused Customer Service Officer to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our members and guests, ensuring their needs are met and exceeded.Key Responsibilities:Handle telephone...
-
Customer Service Manager
4 weeks ago
Singapur, Singapore Careers@Gov Full timeCustomer Service Centre Job Description **Role Overview** We are seeking a highly skilled and experienced customer service professional to join our dynamic team at LTA's Customer Service Centre. As a Principal/Senior Executive (Customer Relations), you will play a key role in delivering quality customer service to our clients. **Key Responsibilities** *...
-
Senior Executive
4 weeks ago
Singapur, Singapore Careers@Gov Full timeJob Title: Senior Executive, Customer ServiceJoin our team at Careers@Gov and take on a challenging role as a Senior Executive, Customer Service. In this position, you will be part of a dynamic team responsible for managing vehicle-related data for the preparation of statistics reports and handling requests and feedback from internal/external...
-
Senior Executive
3 weeks ago
Singapur, Singapore Careers@Gov Full timeJob Title: Senior Executive, Customer ServiceJoin our team at Careers@Gov and take on a challenging role as a Senior Executive, Customer Service. In this position, you will be part of a dynamic team responsible for managing vehicle-related data for the preparation of statistics reports and handling requests and feedback from internal/external...
-
Senior Executive
3 weeks ago
Singapur, Singapore Careers@Gov Full timeJob Title: Senior Executive, Customer ServiceJoin our team at Careers@Gov and take on a challenging role as a Senior Executive, Customer Service. In this position, you will be part of a dynamic team responsible for managing vehicle-related data for the preparation of statistics reports and handling requests and feedback from internal/external...
-
Senior Executive
3 weeks ago
Singapur, Singapore Careers@Gov Full timeJob Title: Senior Executive, Customer ServiceJoin us at Careers@Gov and take on a challenging role as a Senior Executive in Customer Service. In this position, you will be part of a dynamic team responsible for managing vehicle-related data to prepare statistics reports and handle requests and feedback from internal and external stakeholders.Key...
-
Senior Executive
1 month ago
Singapur, Singapore Careers@Gov Full timeJob Title: Senior Executive, Customer ServiceJob Summary:We are seeking a highly skilled Senior Executive to join our team in managing vehicle-related data for the preparation of statistics reports and handling requests and feedback from internal/external stakeholders.Key Responsibilities:Manage and maintain accurate and meaningful statistics for various...
-
Senior Customer Service Manager
2 weeks ago
Singapur, Singapore United Overseas Bank Full timeCustomer Service Leadership OpportunityUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. We are seeking a seasoned Customer Service Manager to lead our Customer Information Service team in Alexandra, Singapore.About the RoleAs a Customer Service Manager, you...
-
Senior Executive
2 weeks ago
Singapur, Singapore Careers@Gov Full timeJob Title: Senior Executive - Customer ServiceWe are seeking a Senior Executive to join our team in managing vehicle-related data for the preparation of statistics reports and handling requests and feedback from internal/external stakeholders.Key Responsibilities:Manage vehicle-related data for statistics reportsHandle requests and feedback from...
-
Senior Customer Service Representative
1 month ago
Singapur, Singapore International Flavors & Fragrances Full timeCustomer Service ExcellenceWe are seeking a highly skilled Senior Customer Service Representative to join our team at International Flavors & Fragrances. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring seamless order management.Key ResponsibilitiesManage customer orders from...
-
Senior Customer Service Representative
1 month ago
Singapur, Singapore Singtel Full timeEmpowering Every Generation at SingtelAt Singtel, we strive to create a work environment that fosters growth, inclusivity, and a strong sense of belonging. As a Senior Customer Care Officer, you will play a vital role in delivering exceptional customer service and promoting our products and services.Key Responsibilities:Provide quality customer service to...
-
Senior Customer Service Representative
2 weeks ago
Singapur, Singapore International Flavors & Fragrances Full timeCustomer Service ExcellenceWe are seeking a highly skilled Senior Customer Service Representative to join our team at International Flavors & Fragrances. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring seamless order management.Key Responsibilities:Manage customer orders from...