Senior Customer Service Manager

About the RoleAs a Senior Customer Service Manager at United Overseas Bank, you will be responsible for leading a team of customer service professionals to deliver exceptional customer experiences. You will work closely with the Group Technology and Operations team to develop and implement strategies to improve customer satisfaction and loyalty.Key...

Job Summary:The National Service Resort & Country Club is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer. This role is responsible for providing exceptional service to our members and guests, handling various tasks, and ensuring a smooth operation of our facilities.Key Responsibilities:Respond to...

Senior Customer Service Representative Responsibility • Order management: order entry, provide order acknowledgements to customers/affiliates • Set up customer info records for order entry; listing, customer material no & description, price, etc • Co-ordinate the creation or extension of new sold/bill for us in plants • Raise SAP Notifications...

Job Title: Senior Customer Service OfficerJob Summary:We are seeking a highly skilled and experienced Senior Customer Service Officer to join our Customer Care Team in Singapore Airlines' Customer Services & Operations division. The successful candidate will be responsible for coordinating and providing reservations and ticketing assistance to customers...

Responsibilities: Assist Customer Service Manager in managing and driving the outsourced call centre in delivering high quality service to customers. Take ownership of monitoring and managing the call centres performance, ensuring that Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are consistently met. Validate and provide insights...

Job Title: Senior Officer, Customer Service OperationsAbout the Role:We are seeking a highly skilled and experienced Senior Officer to join our Customer Service Operations team. As a Senior Officer, you will be responsible for fulfilling requests/orders from internal stakeholders and external parties, including Law Enforcement Agencies, Government...

Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Helius. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities: Respond to customer inquiries and resolve issues in a timely...

The Position:– Flexgigzz is looking for a Customer Service Manager to manage the Flexer (Freelancer) department. He/she will be In- charge of overall Flexer welfare related issue.– Developed and implemented corporate-wide policies and procedures for managing all elements of welfare plans.– The Customer Service Manager is professionals who respond to...

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. Our history spans over 80 years, guided by our values: Honorable, Enterprising, United, and Committed. We strive to do what is right, build for the future, work as one team, and pursue long-term...

Job PurposeThe Customer Service Executive is responsible for delivering exceptional service to customers during the handover of properties and defects management. They will also be responsible for collecting customer feedback to share with key stakeholders to improve our products and services.Key ResponsibilitiesWork with stakeholders to prepare for project...

Are you up for the challenging next step in your career? Stolthaven’s Customer Service department is looking for a Customer Service Manager who will oversee the division of work to the Customer Service Representatives. Manage, monitor, and improve the performance of Customer Service. Ensure the CS department meets organizational goals and expectations....

About United Overseas BankUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Group Technology and Operations (GTO) team as a Senior Officer, Customer Service, Contact Center....

About the RoleAs a Senior Officer in our Contact Center, you will be responsible for providing exceptional customer service to our valued clients. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chatResolve customer complaints and...

Job Title: Customer Service ManagerLocation: SingaporeSubsidiary: Röhlig Singapore Pte LtdCountry: SingaporeJob Type: Full-timeJob Description:ResponsibilitiesManage daily customer service responsibilities, ensuring timely and accurate handling of customer transactions.Oversee the entire shipment process on behalf of customers, liaising with internal...

About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at United Overseas Bank. As a Senior Officer in our Contact Centre, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide timely and...

About the RoleWe are seeking an experienced Senior Product and Customer Insights Manager to join our Customer Experience and Business Trends team in Australia and Singapore. As a key member of our team, you will be responsible for driving studies across multiple product lines, geographies, and departments to measure Amazon's end-to-end experience.You will...

About United Overseas BankUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories.Job SummaryWe are seeking a highly skilled and customer-focused individual to join our Contact Centre team as a Senior Officer. As a key member of our team, you will be responsible for...

Location: Singapore Subsidiary: Röhlig Singapore Pte Ltd Country: Singapore Start: ASAP Responsibilities Performance of daily Customer service responsibilities, Managing the daily transactions for own portfolio of Customers ( Handling a minimum of 100 orders per month. Portfolio to included 2 of the TOP 20 branch accounts) Act as the overriding...

About the RoleAs a Senior Customer Interaction Manager at United Overseas Bank, you will be responsible for leading a team of customer-facing professionals to deliver exceptional customer experiences. Your expertise in customer interaction and contact center management will be instrumental in driving business growth and improving customer satisfaction.Key...

Senior Officer, Customer Information Services, Retail Recon LeadUnited Overseas Bank is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. Our history spans over 80 years, guided by our values of Honorable, Enterprising, United, and Committed.About the RoleWe are seeking a Senior Officer to lead our...