Senior Product and Customer Insights Manager, Customer Experience and Business Trends

About the RoleWe are seeking an experienced Senior Product and Customer Insights Manager to join our Customer Experience and Business Trends team in Amazon Asia-Pacific Holdings Private Limited. As a key member of our team, you will be responsible for driving studies across multiple product lines, geographies, and departments to measure Amazon's end-to-end...

Are you Customer obsessed and eager to propose opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Amazon is looking for an experienced, talented and highly motivated individual to join our Customer Experience and Business Trends team to support our businesses in Australia and Singapore....

About the RoleWe are seeking an experienced Senior Product and Customer Insights Manager to join our Customer Experience and Business Trends team in Australia and Singapore. As a key member of our team, you will be responsible for driving studies across multiple product lines, geographies, and departments to measure Amazon's end-to-end experience.Key...

About the RoleWe are seeking a highly motivated and experienced Senior Product and Customer Insights Manager to join our Customer Experience and Business Trends team in Amazon Asia-Pacific. As a key member of our team, you will be responsible for driving studies across multiple product lines, geographies, and departments to measure Amazon's end-to-end...

We are searching for an experienced, talented, and customer obsessed senior leader to come join our fast-growing and exciting global team as Principal, Customer Experience & Business Trends. In this role, you will be responsible for identifying and delivering emerging customer experience insights, partnering with senior business and technical leaders across...

Job Title: Customer Experience Insights ManagerWe are seeking a highly skilled Customer Experience Insights Manager to join our team at OCBC Bank. As a key member of our Experience Design team, you will be responsible for researching customer and colleague experiences to gain actionable insights that improve their experience.Key Responsibilities:Build...

Opportunity OverviewAre you passionate about uncovering insights that drive customer experience excellence? As an Experience Insights Manager, you will lead the charge in researching customer and colleague experiences to inform actionable strategies that elevate their journeys.With a keen interest in both qualitative and quantitative research, you will...

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Role OverviewAs a key member of the FUJIFILM Business Innovation Singapore team, you will play a pivotal role in delivering exceptional customer experiences at our Customer Experience Centre (CEC).Key ResponsibilitiesDrive operational excellence at the CEC, ensuring seamless execution of daily activities and continuous improvement initiatives.Develop and...

Customer Experience and Training LeadThe Customer Experience and Training Lead plays a pivotal role in ensuring our customers receive exceptional gelato experiences, fostering a strong sense of community around the brand. This involves developing strategies to achieve best-in-class customer experience, executing training programs, and enabling a company-wide...

About the RoleThe Customer Experience Center (CEC) is a key hub for FUJIFILM Business Innovation Singapore, and we are seeking an experienced professional to lead its operations. As the Executive, Customer Experience Center, you will be responsible for ensuring the CEC runs smoothly and efficiently, providing an exceptional experience for our customers and...

Job Title: Business Analytics Lead - Customer ExperienceThe successful candidate will be part of the Business Analytics Department of the Customer Experience Division at Singapore Airlines.Lead and develop customer-centric analytics initiatives, including data ingestion, dashboard creation, and enhancements, as well as the application of statistical and data...

Job Title: Customer Insights AnalystAbout the Company: Procter & Gamble is a renowned global organization known for its commitment to delivering high-quality products and nurturing industry leaders. With a wide array of well-established brands, we strive to meet the diverse needs of consumers across the globe. Operating in around 70 countries, we emphasize...

About the RoleAs a Senior Officer, Customer Insights, you will play a key role in managing the workforce and ensuring that the right number of agents are available to handle incoming calls. You will be responsible for developing a staffing plan to ensure the appropriate number of agents are available to handle the call volume, scheduling shifts for agents,...

What does the role look like?  Responsible for the overall operational excellence at the Customer Experience Centre (CEC).  Establish, develop, and maintain positive business and customer relationships.  Identify opportunities for improvements related to customer engagements, aiming for memorable WOW moments in each engagement.  Oversee CEC...

Job Title: Senior Officer, Customer InsightsAbout the Role:We are seeking a highly skilled Senior Officer, Customer Insights to join our Group Technology and Operations team. As a key member of our workforce management team, you will be responsible for managing the workforce and ensuring that the right number of agents are available to handle incoming...

Job Title: Customer Insights AnalystAbout the Company: Procter & Gamble is a renowned global organization recognized for its commitment to quality and innovation in consumer goods. With a wide array of trusted brands, we strive to meet the diverse needs of consumers across the globe. Our operations span approximately 70 countries, fostering an inclusive...

Job DescriptionThe successful candidate will be part of the Buisness Analytics Department of Customer Experience Division. Lead and develop customer-centric analytics initiatives (i.e. data ingestion, dashboards creation and enhancements, application of statistical and data science models) - Collaborate with the data analytics squad and business units (BUs)...

About AIAAIA is driving an exciting movement to create a healthier, more sustainable future for everyone.About the RoleWe're seeking a talented individual to support our ambition in achieving NPS #1 through in-depth understanding and development of customer journey maps (CJM), and identifying areas where customer experience requires improvement or...

Customer Experience ExecutiveThis role will report to the Customer Service Team Leader and be responsible for providing exceptional customer experiences.As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers, assisting the Customer Service Team Leader in managing day-to-day operations of the contact...