Customer Experience Insights Manager

About the RoleWe are seeking an experienced Senior Product and Customer Insights Manager to join our Customer Experience and Business Trends team in Australia and Singapore. As a key member of our team, you will be responsible for driving studies across multiple product lines, geographies, and departments to measure Amazon's end-to-end experience.You will...

Are you Customer obsessed and eager to propose opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Amazon is looking for an experienced, talented and highly motivated individual to join our Customer Experience and Business Trends team to support our businesses in Australia and Singapore....

Customer Experience ExecutiveJob OverviewWe are seeking a highly skilled and motivated Customer Experience Executive to join our team at Phillip Securities Pte Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective communication and...

Customer Experience ExecutiveThis role will report to the Customer Service Team Leader and be responsible for providing exceptional customer experiences.As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers, assisting the Customer Service Team Leader in managing day-to-day operations of the contact...

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated...

We are looking for motivated individuals who will play an important role within Customer Insights team to lead the efforts in reviewing and implementing a new set of operations efficiency measurements and to provide insights on our passengers. This will enable CAG and its partners to continuously improve operations and deliver best in class experience to...

About AIA's Ambitious GoalAIA is committed to creating a healthier, more sustainable future for everyone. To achieve this ambitious goal, we need talented individuals who share our vision and are passionate about making a difference.About the RoleThis exciting opportunity supports our company's ambition in achieving NPS #1 by developing in-depth customer...

Job Title: Customer ExperienceAs a Customer Experience professional, you will play a vital role in delivering exceptional service to our customers, ensuring their needs are met and exceeded. You will be the face of our company, responsible for creating a memorable and positive experience for every customer who interacts with our Service Excellence team.Key...

Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our team at Birds of Paradise Gelato Boutique. As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance our customers' experience, ensuring satisfaction and loyalty.Key Responsibilities:Develop and...

About the RoleAs a Senior Officer, Customer Insights, you will play a key role in managing the workforce and ensuring that the right number of agents are available to handle incoming calls. You will be responsible for developing a staffing plan to ensure the appropriate number of agents are available to handle the call volume, scheduling shifts for agents,...

Unlock Business Potential with Data-Driven InsightsAt Singtel, we're seeking a talented Data Insights Manager to join our team and drive business growth through data analytics and business intelligence.Key Responsibilities:Apply data analytics and business intelligence to support business strategies and goals.Support necessary reporting and data needs for...

Customer Experience ManagerPRISM+ is a leading Singaporean direct-to-consumer smart home appliances brand, committed to delivering cutting-edge products at affordable prices. We're a rapidly growing organization, seeking a seasoned Customer Experience Manager to join our team.Key Responsibilities:Customer Service Process Design:Assess and optimize customer...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

About the RoleWe are seeking a seasoned professional to lead our Customer Experience & Strategic Projects team. As a Customer Experience Manager, you will be responsible for driving exceptional customer experiences across our network of branches, self-service machines, and digital platforms.Key ResponsibilitiesDesign and deliver service training programs to...

Customer Experience ManagerAt Hyatt Corporation, we are seeking a skilled Customer Experience Manager to oversee the daily operations of our Guest Experience team. This role requires a strong leader who can ensure efficiency and adherence to brand standards.Key ResponsibilitiesCollaborate with the Front Office Manager and Assistant Front Office Managers to...

Job SummaryWe are seeking a highly skilled Customer Experience Manager to join our Global Technical Support team at New Relic, Inc. This role will involve leading the escalation management process, facilitating a positive support experience for our highest priority customers, and showcasing expertise across a wide range of skill sets.Key Responsibilities Act...

Customer Experience ExecutiveAt Ksisters, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Executive. This role is responsible for delivering exceptional customer service and ensuring that our customers have a seamless and enjoyable experience with our brand.Key Responsibilities:Customer Service:...

Job Title: Business Analytics Lead - Customer ExperienceThe successful candidate will be part of the Business Analytics Department of the Customer Experience Division at Singapore Airlines.Lead and develop customer-centric analytics initiatives, including data ingestion, dashboard creation, and enhancements, as well as the application of statistical and data...

Unlocking Customer Insights at Marina Bay SandsMarina Bay Sands is a global benchmark for integrated resort development, committed to creating unforgettable memories for our guests and pushing the boundaries of the hospitality industry. As we continue to grow and collect unprecedented amounts of data, we're seeking a talented Associate Analyst/Analyst of...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. So if you believe in inspiring a better future, read on. About the Role Supports the company’s ambition in achieving NPS #1 through in-depth understanding and development of customer journey maps (CJM), and identifying areas where customer...