Customer Experience Manager

Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our team at Birds of Paradise Gelato Boutique. As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance our customers' experience, ensuring satisfaction and loyalty.Key Responsibilities:Develop and...

Customer Experience ManagerPRISM+ is a leading Singaporean direct-to-consumer smart home appliances brand, committed to delivering cutting-edge products at affordable prices. We're a rapidly growing organization, seeking a seasoned Customer Experience Manager to join our team.Key Responsibilities:Customer Service Process Design:Assess and optimize customer...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

About the RoleWe are seeking a seasoned professional to lead our Customer Experience & Strategic Projects team. As a Customer Experience Manager, you will be responsible for driving exceptional customer experiences across our network of branches, self-service machines, and digital platforms.Key ResponsibilitiesDesign and deliver service training programs to...

Customer Experience ManagerAt Hyatt Corporation, we are seeking a skilled Customer Experience Manager to oversee the daily operations of our Guest Experience team. This role requires a strong leader who can ensure efficiency and adherence to brand standards.Key ResponsibilitiesCollaborate with the Front Office Manager and Assistant Front Office Managers to...

Job SummaryWe are seeking a highly skilled Customer Experience Manager to join our Global Technical Support team at New Relic, Inc. This role will involve leading the escalation management process, facilitating a positive support experience for our highest priority customers, and showcasing expertise across a wide range of skill sets.Key Responsibilities Act...

Customer Experience ExecutiveAt Ksisters, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Executive. This role is responsible for delivering exceptional customer service and ensuring that our customers have a seamless and enjoyable experience with our brand.Key Responsibilities:Customer Service:...

Job Title: Deputy/Assistant Manager, Customer CommunicationsWe are seeking a highly motivated and customer-centric individual to join our team as a Deputy/Assistant Manager, Customer Communications. This role will play a key part in building a strong service culture and upholding service standards within LTA.Key Responsibilities:Analyse data from LTA's...

Support Customer Experience Manager Support Customer Experience Manager Customer Escalations Manager Req ID FY|COS|#5 Location(s) Singapore, Singapore; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week) Your opportunity We are looking for the right person to join our Global Technical Support team to work closely with...

Opportunity OverviewAre you passionate about uncovering insights that drive customer experience excellence? As an Experience Insights Manager, you will lead the charge in researching customer and colleague experiences to inform actionable strategies that elevate their journeys.With a keen interest in both qualitative and quantitative research, you will...

Customer Experience OfficerAt Decathlon Singapore, we're on the hunt for a Customer Experience Officer to join our retail team. As the first and last point of contact for our customers, you'll be responsible for ensuring their in-store satisfaction. Your role will involve providing sincere services to meet their needs, respecting our satisfy or satisfy...

About AIA's Ambitious GoalAIA is committed to creating a healthier, more sustainable future for everyone. To achieve this ambitious goal, we need talented individuals who share our vision and are passionate about making a difference.About the RoleThis exciting opportunity supports our company's ambition in achieving NPS #1 by developing in-depth customer...

About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Officer. As the first and last point of contact in our retail store, you will be responsible for ensuring the satisfaction of our customers and providing exceptional service.Key Responsibilities:Provide sincere services to meet customer...

Job Title: Customer ExperienceAs a Customer Experience professional, you will play a vital role in delivering exceptional service to our customers, ensuring their needs are met and exceeded. You will be the face of our company, responsible for creating a memorable and positive experience for every customer who interacts with our Service Excellence team.Key...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. Sound like you? Then read on. About the Role Join us as Analyst, Customer Experience! In this role, you will uphold the responsibilities in Complaint Management and deliver Fair Dealing Outcome in resolving customers’ complaints in an...

About the RoleAt AIA, we're committed to creating a healthier, more sustainable future for everyone. As a Customer Experience Analyst, you'll play a crucial part in this movement.Key ResponsibilitiesUphold complaint management responsibilities and deliver fair dealing outcomes in resolving customer complaints.Develop and implement customer-centric strategies...

OverviewAt Microsoft, we're committed to empowering our customers through the unique value of our cloud solutions. As a key member of our Small, Medium, and Corporate (SMC) and Digital Sales (DS) organization, you'll play a critical role in delivering exceptional customer and partner experiences that drive business growth and success.ResponsibilitiesDevelop...

Customer Experience ExecutiveThis role will report to the Customer Service Team Leader and be responsible for providing exceptional customer experiences.As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers, assisting the Customer Service Team Leader in managing day-to-day operations of the contact...

Top Reasons to Work with TDCXCompetitive remuneration and benefits packageComprehensive medical and insurance coverageState-of-the-art workspacesEngaging activities and recognition programsStrong learning and development plans for career growthPositive company cultureFlexible working arrangementsOpportunities for coaching and mentorshipPart of a global...

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated...