Analyst, Customer Experience

Job Title: Business Analyst - IMOSLocation: SingaporeOverview: We are seeking a skilled Business Analyst with expertise in IMOS to join our team. The ideal candidate will play a crucial role in bridging the gap between business needs and technological solutions, with a focus on optimizing manufacturing operations through the effective utilization of IMOS...

JOB SCOPE Background Marina Bay Sands is the global benchmark for integrated resort development. We are committed to creating unforgettable memories for our guests and challenging the conventional thinking in the hospitality industry. The sheer amount and variety of existing and new data collected in integrated resort industry is unprecedented. As...

JOB SCOPE Background Marina Bay Sands is the global benchmark for integrated resort development. We are committed to creating unforgettable memories for our guests and challenging the conventional thinking in the hospitality industry. The sheer amount and variety of existing and new data collected in integrated resort industry is unprecedented. As...

Who are we looking for? We are looking for an Analyst to join the NEXT Change Management Team. This role presents the perfect opportunity for you to join the high-tech sector with no technical background, and expose yourself to diverse challenges in multiple clients, industries and technologies. The Analyst is equally skilled in situation analysis,...

Job DescriptionAs a Customer and CRM Analyst, you will be responsible for analyzing customer data and driving the CRM agenda. You will ensure effective utilization of CRM data to enhance customer relationships, improve customer experiences, and drive business growth. ​Your role involves overseeing data management as well as implementing CRM strategies...

Job DescriptionAs a Customer and CRM Analyst, you will be responsible for analyzing customer data and driving the CRM agenda. You will ensure effective utilization of CRM data to enhance customer relationships, improve customer experiences, and drive business growth. ​Your role involves overseeing data management as well as implementing CRM strategies...

Job DescriptionThe Customer Technology Marketing Analyst role involves supporting the implementation and management of UPS's technology applications portfolio and assisting in deploying technology product marketing strategies. Responsibilities include gathering data, performing analysis, and reporting on the performance of UPS's technology products and...

As a Customer Experience Executive, you will be responsible for delivering exceptional after-sales customer service, resolving customer complaints, and providing a world class shopping experience to our customers. You will be the face of our company, and your goal will be to create a memorable and positive experience for every customer who reach out to the...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. "In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself." With this aspiration, trailblazer Ferry Porsche set the guiding...

Job Description The Customer Technology Marketing Analyst supports with the implementation and management of UPS's technology applications portfolio and assist in deploying technology product marketing strategies. He/She is required to gather data, perform analysis, and report on the performance of UPS's technology products and services contributing...

1. Responsibilities:Handle queries via live chat, email and hotlineDelivering a best in class customer experience in person and via our omni-channel support. Engaging customers with speed, empathy and effectiveness, while building trust-based and enduring relationshipsOn-boarding customers by processing their applications and performing KYC checksExecution...

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated...

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future. We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress. Not only your performance but also your personality matter to us, regardless of gender, age,...

Are you Customer obsessed and eager to propose opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Amazon is looking for an experienced, talented and highly motivated individual to join our Customer Experience and Business Trends team to support our businesses in Australia and Singapore....

Job DescriptionThe APAC Region Brokerage Analyst (Customs and Trade Compliance, CTC) supports internal and external customers in navigating international trade compliantly. Responsible for identifying customs clearance requirements and ensuring compliance with cross-border regulations. Coordinates CTC Internal Audit Programs and ad-hoc audits and...

RequirementsJob Title : MS CRM Business AnalystSystem Analyst with knowledge in CRM Platform (MS Dynamics) Experience in CRM modules for Customer Onboarding/Engagement Hands-on experience in the configuration of Microsoft Dynamics CRM. experience as a Business Analyst, Functional Consultant, Business Process Analyst, or practitioner in the business process...

RequirementsJob Title : MS CRM Business Analyst System Analyst with knowledge in CRM Platform (MS Dynamics) Experience in CRM modules for Customer Onboarding/Engagement Hands-on experience in the configuration of Microsoft Dynamics CRM. experience as a Business Analyst, Functional Consultant, Business Process Analyst, or ...

Are you Customer obsessed and eager to propose opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Amazon is looking for an experienced, talented and highly motivated individual to join our Customer Experience and Business Trends team to support our businesses in Australia and Singapore....

Customer Experience Executive Job Responsibilities Handle clients’ enquiries via phone, emails, and live chats relating to products, accounts and trading related matters. Communicate directly with clients and encourage trusting relationships. Perform product sales referral and participate in projects to improve workflow process and customer...