MS CRM Business Analyst/System Analyst
8 months ago
Requirements
Job Title : MS CRM Business Analyst
- System Analyst with knowledge in CRM Platform (MS Dynamics)
- Experience in CRM modules for Customer Onboarding/Engagement
- Hands-on experience in the configuration of Microsoft Dynamics CRM.
- experience as a Business Analyst, Functional Consultant, Business Process Analyst, or practitioner in the business process domain
- Experience in business requirements gathering, reviewing functional specification and technical design document
- Exposure in interacting with multiple teams (functional and technical)
- Experience in aligning specification from multiple systems and interfaces (middleware, core system and CRM)
- Experience in issues management (prioritization and assignment to the rightful team)
- Experienced in mapping business processes and writing user stories and requirement specifications.
- Experienced in managing multiple system deployment projects as a Business Analyst.
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