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Business Systems Analyst

2 months ago

Singapur, Singapore Snaphunt Full time

The Opportunity

We are seeking a highly skilled Business Systems Analyst to join our team at Snaphunt. The ideal candidate will have a strong background in MS SQL, central data warehouse, and analysis platform management.

Key Responsibilities

  • Discuss with internal end users and business stakeholders to develop a thorough understanding of their needs and identify, analyze, and translate these business requirements into technical specifications.
  • Develop and manage Management Information System reports and Dashboards, integrating ongoing requirements and new features based on requirements provided by business users.
  • Improve systems by studying current processes, designing modifications, and automating processes by developing scripts and codes from MS SQL database to supplement SAP system.
  • Design scripts to handle errors from source documents to check for accuracy and inconsistencies before upload to analysis platform.
  • Provide user training and support to ensure effective utilization of dashboards and IT solutions.
  • Provide first-level SAP helpdesk support when needed, troubleshoot on first-level SAP issues for local operations, and escalate to the vendor if necessary.
  • Liaise closely with vendors and group IT in project implementation, application testing, supporting application patching and upgrades.
  • Maintenance knowledge of server and office equipment, including laptop/printers and business email setup.
  • Day-to-day system support for software, hardware, and network issues, if needed.
  • Maintain system protocols by writing and updating procedures.

The Ideal Candidate

  • Preferably at least 3 years of relevant working experience implementing or managing MS SQL, central data warehouse, and managing analysis platform.
  • Experience in Python, SQL (database), Power BI, VBA.
  • Degree/Diploma in Computer Science/Information Technology preferred.
  • Proven competency with systems and have been key-user or involvement in business systems implementation, upgrade, or management.
  • Highly analytical and possess strong commercial acumen to crunch useful data on business performance.
  • Programming experience in PowerBI/Power Query. Some knowledge in SAP is a plus.
  • Knowledge of Microsoft Windows, basic Network Administration, basic Hardware and Software knowledge.
  • Ability to prioritize tasks and manage time effectively.

About the Employer

Our client is a leading personal care product company in Southeast Asia, operating across Asia and Africa, with a significant presence in Malaysia, Indonesia, Vietnam, China, Hong Kong, Singapore, the Middle East, and Nigeria.