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Business Systems Analyst

2 months ago

Singapur, Singapore WIPRO CONSUMER CARE SINGAPORE PTE. LTD. Full time

Wipro Consumer Care Singapore is a leading personal care product company with a significant presence in Southeast Asia and Africa. We are seeking a motivated individual to join our team as a Business Systems Analyst.

The successful candidate will be responsible for analyzing business processes, identifying areas for improvement, and developing solutions to optimize operational efficiency. This will involve working closely with various departments to gather requirements, design solutions, and ensure successful implementation.

Key Responsibilities:

  • Discuss with internal end users and business stakeholders to develop a thorough understanding of their needs and identify, analyze, and translate these business requirements into technical specifications.
  • Develop and manage Management Information System reports and Dashboards, integrating ongoing requirements and new features based on requirements provided by business users.
  • Improve systems by studying current processes, designing modifications, and automating processes by developing scripts and codes from MS SQL database to supplement SAP system.
  • Design scripts to handle errors from source documents to check for accuracy and inconsistencies before upload to analysis platform.
  • Provide user training and support to ensure effective utilization of dashboards and IT solutions.
  • Provide first-level SAP helpdesk support when needed, troubleshoot on first-level SAP issues for local operations, and escalate to the vendor if necessary.
  • Liaise closely with vendors and group IT in project implementation, application testing, supporting application patching, and upgrades.
  • Maintenance knowledge of server and office equipment, including laptop/printers, and business email setup.
  • Day-to-day system support for software, hardware, and network issues, if needed.
  • Maintain system protocols by writing and updating procedures.

Requirements:

  • Preferably at least 3 years of relevant working experience implementing or managing MS SQL, central data warehouse, and managing analysis platform.
  • Experience in Python, SQL (database), Power BI, VBA.
  • Degree/Diploma in Computer Science/Information Technology preferred.
  • Proven competency with systems and have been key-user or involvement in business systems implementation, upgrade, or management.
  • Highly analytical and possess strong commercial acumen to crunch useful data on business performance.
  • Programming experience in PowerBI/Power Query. Some knowledge in SAP is a plus.
  • Knowledge of Microsoft Windows, basic Network Administration, basic Hardware, and Software knowledge.
  • Ability to prioritize tasks and manage time effectively.

What's on Offer:

  • Work within a company with a solid track record of success.
  • Join a well-known brand within Consumer Health.
  • Opportunity to make a positive impact.