Vice President, System Analyst

7 months ago

Singapur, Singapore United Overseas Bank Full time

Vice President, System Analyst

Posting Date: 09-May-2023 Location:

Alexandra (City Area), Singapore, 048624

Company: United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing. 

Job Responsibilities

Job Objectives
• To deliver technology solutions through projects and change requests in Unified Communication domain
• To work effectively with other Bank’s teams and external vendors to achieve above through following:
o Ensure all aspects of business requirements are understood and defined;
o Perform impact analysis of the requirements, coordinate and work with other teams and vendors to estimate effort and costs;
o Manage the functional specifications, design, build, test and deploy the solutions in accordance with specifications.
• To be the subject matter expert (SME), and provide associated support, for the team’s suite of applications, for example voice self-service, chatbot/LiveChat, fax, email/SMS notification, outbound dialling, reporting.


Key Responsibilities
• Consult with users to identify, define and document business needs and objectives, functional requirements, business/operational processes, problems, input and output requirements, and levels of systems access.
• Manage among end-users, technical analysts, information technology analysts, consultants and other IT teams in the feasibility assessment, analysis, design, configuration, testing and maintenance of the existing or new systems to achieve optimal operational performance and quality.
• Track and fully document changes for functional and business specifications; write detailed universally understood processes/steps/requirements for use in training.
• Identify opportunities for improving business processes, user interface, functionality through information systems and/or non-system driver changes; assist in the preparation of proposals to develop new systems and/or operational changes.
• Work with multiple teams including vendors to analyse requirements, perform impact analysis for enhancements.
• Define the training materials and conduct formal system and user training sessions; facilitate train-the-trainer approach. Assist in training/mentoring other staff on the project.
• Anticipate, analyse, address and resolve any functional or non-functional issues or risks either independently or together with the relevant stakeholders and propose alternative solutions as necessary, with consideration of timeline.
• Estimate cost, and prepare business cases for IT solutions, considering infrastructure, licenses, development and support.

Job Requirements

• Bachelor’s degree or equivalent in computer science/engineering. Diploma with relevant job experience in lieu of degree may be considered.
• Working experience: At least 5 years in various technology delivery roles within software delivery life cycle, with at least analyst or designer role
• Excellent stakeholder management, written and verbal communication skills.
• Experience in Banking sector especially around digital channels of communication (e.g. text/audio/video chat).
• Domain expertise and good technology knowledge in the areas of Unified Communication, Contact Centre, Collections, Telesales and banking applications.Skills in Avaya and Tetherfi technologies are desirable.
• Good understanding and experience in various DevOps / software management tools, for example Confluence, JIRA, BitBucket, Jenkins, Artifactory.

  • Vice President, System Analyst

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Vice President, System Analyst Posting Date: 11-May-2023 Location: Cecil Street, Singapore, Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...

  • Vice President, System Analyst

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Vice President, System Analyst Posting Date: 09-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...

  • Assistant Vice President, System Analyst

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Assistant Vice President, System Analyst Posting Date: 22-May-2023 Location: Alexandra, Singapore, Singapore Company: 3677 About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we...

  • Vice President, Front Office

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Vice President, Front Office & PCG Lead, System Analyst Posting Date: 26-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

  • Vice President, System Analyst, Global Markets Technology

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Vice President, System Analyst, Global Markets Technology Posting Date: 01-Jun-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

  • Senior Vice President

    6 months ago

    Singapur, Singapore Teneo Full time

    Senior Vice President, Strategy & Communications – Singapore The Opportunity Teneo is looking for a talented and driven Senior Vice President with a passion for strategic communications to join our Strategy and Communications team in Singapore. Teneo’s Strategy and Communications offering provides integrated communications and investor...

  • Assistant Vice President

    2 months ago

    Singapur, Singapore RighthirePlus Full time

    Our client is a General Contractor of a US listed company(Data Centre) and they are seeking to hire an AVP working directly with the board of director. Job Description:1. Oversee the P&L and financial balance of the client's projects across Asia, including Malaysia, Singapore, Indonesia, Thailand, Vietnam, China, Hong Kong, and the Philippines. 2. Liaise and...

  • Vice President, PFS Business Finance

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Vice President, PFS Business Finance - Expense Analyst, Group Finance Posting Date: 06-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

  • Vice President, FO Murex Development Lead

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Vice President, FO Murex Development Lead Posting Date: 10-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe...

  • Vice President, Developer

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Vice President, Developer Posting Date: 29-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North...

  • Vice President/ Head, Cybersecurity, DPS

    8 months ago

    Singapur, Singapore ST Engineering Full time

    Title: Vice President/ Head, Cybersecurity, DPS Job ID: Location: ST Engineering Hub, SG Description: The Job: Establish and implement cybersecurity policies, standards and procedures on project networks to ensure compliance Ensure timely conduct of audit framework, monitoring and examining audit findings to propose action plans to address...

  • Vice President, Finance

    7 months ago

    Singapur, Singapore Tri-Cap Consulting Full time

    Vice President, FinanceJob Description Reporting to the Chief Financial Officer, you will be part of the Finance department, supporting the team to oversee the financial operations of the listed entity and its overseas subsidiaries, including financial planning, budgeting and forecasting, cash management, financial as well as management reporting. ...

  • First Vice President, Domain Architect

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    First Vice President, Domain Architect Posting Date: 15-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and...

  • Senior Associate/Assistant Vice President, Risk Management

    6 months ago

    Singapur, Singapore TEMASEK Full time

    Overview Of The Team The Investment Review team is part of Temasek’s Portfolio Strategy & Risk Group, that provides independent evaluations of proposals to invest in private and publicly listed companies, across the globe and in a wide range of industries. Responsibilities: In co-operation with investment teams, the Senior Associate / Assistant...

  • Assistant Vice President

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Assistant Vice President / Vice President, Corporate Sustainability, Corporate Sustainability Office Posting Date: 07-May-2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and...

  • Assistant Vice President

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Assistant Vice President - Splunk Officer Posting Date: 15-May-2023 Location: Alexandra (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

  • Vice President, Product Support Analyst

    7 months ago

    Singapur, Singapore United Overseas Bank Full time

    Vice President, Product Support Analyst (Business Analyst), Business Management, Global Market Posting Date: 05-May-2023 Location: Singapore, SG Company: United Overseas Bank Limited About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

  • Assistant Vice President, Radiology

    7 months ago

    Singapur, Singapore Parkway Pantai Limited Full time

    The Role This position will be taking on the Head of Department for Medi-Rad, that provides outpatient radiology services. Key accountabilities In this role, Assistant Vice President of Radiology will report to CEO of Radiology and be responsible to: Manage the daily operations of assigned departments efficiently and effectively Drive...

  • Senior / Projects Manager - Project Management Office reporting to Vice President

    7 months ago

    Singapur, Singapore Shopee Full time

    Senior / Projects Manager - Project Management Office reporting to Vice President Department Business Development and Partnerships LevelExperienced (Individual Contributor)LocationSingapore The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be...

  • Regional Controller Business Manager

    6 months ago

    Singapur, Singapore JPMorgan Chase & Co. Full time

    Seize the opportunity to join JPMorgan Chase's dynamic, fast-paced environment as a Vice President in Business Management, supporting our Asia Pacific Legal Entity Control and Product Control function. This Singapore-based role involves governance, accurate reporting across multiple dimensions and participation in key finance or business initiatives in the...