Vice President, Product Support Analyst
6 months ago
Vice President, Product Support Analyst (Business Analyst), Business Management, Global Market
Posting Date: 05-May-2023 Location:Singapore, SG
Company: United Overseas Bank Limited
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
The Global Market function leverages our in-depth knowledge of markets to provide timely financial advice, products and solutions to our clients. Together with our segment managers, we manage our clients’ investment, liability and risk management needs through a comprehensive suite of treasury products and services across multiple asset classes.
Job Responsibilities
The candidate(s) will report into the Global Markets/Global Business Management/Product Support Department as part of the Global Markets Platform (GMP) implementation team and will primarily be responsible for new system implementation, new product implementation, maintenance and daily Business-As-Usual support of Global Markets Front Office - end risk systems.
His / Her responsibilities include:
Work with front office traders to understand and gather the business needs for trading, including derivatives payoff variations, product specifications, risk reports, trade-related reports, and other workflow-related matters Translate new front office requirements into proper Business Requirements Documents Work with Technology to participate in system design, user acceptance test, troubleshooting and ensuring that front office system needs are being met in any implementation. Perform user acceptance testing on behalf of traders Provide presentation and knowledge sharing to all downstream users for new product rollouts Working with Technology, Operations, Risk and Finance divisions to create a seamless end-to-end process covering all aspects of the trade life cycle Provide regular communications with front office on implementation activities that requires their attention Investigate and resolve issues raised by Front Office relating to trading systems, product payoff variations, PnL distortion, risk variations, trade life cycle and work process Collaborate with vendor to resolve system issues, making sure key issues are addressed effectively and timely Train users on the proper use of Global Markets Platforms Manage user queries on functional, system or processes, and ensuring that all cases are logged, closed or worked upon appropriately on a daily basis. Process documentation Supporting products like Fixed Income, Credit, Commodities and Equity derivatives
Job Requirements
A Bachelor or Master degree in Finance, Computational Finance, Computer Science, Technology and relevant discipline from reputable institutions A minimum of 6 years’ work experience in front office support, risk, technology or middle office role Hands on experience in UAT Knowledge of Treasury Products in particular derivatives is a must Knowledge of Treasury workflow Knowledge of Treasury applications in particular Murex is a major advantage Strong analytical and problem solving skills Strong presentation and meeting skills Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines Highly resourceful, self-motivated and conscientious with excellent verbal and written communication skills Good user relationship management End-user focused and empathetic-
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