CRM Senior Business Analyst

3 weeks ago


Singapur, Singapore Avanade Full time

At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. 

As a CRM Business Analyst, you will be client-facing and responsible for the discovery, scoping, and collection of requirements to build and deploy solutions that are tailored to your customer. You’ll solve problems using your CRM knowledge as you liaise between Avanade clients, your project team, and the wider internal CRM community. This role provides the opportunity to work for Microsoft’s #1 partner, with an unrivalled focus on personal development and training in both technology and softer consulting skills.Together we do what matters.You have a passion for learning along with good business sense and time managementYou know how to manage your clients’ expectations effectivelyStrong consulting skills and client-facing experience with an implementation partner and/or end userYou’ve likely achieved a Bachelor’s degree or equivalent in a relevant fieldExperience with the Microsoft Dynamics 365 modulesAt least one full-cycle implementation of Microsoft Dynamics 365 CE or Dynamics CRMExperience managing/leading teams both on and offshore is nice to have, but not requiredCharacteristics that can spell success for this roleConsultative, collaborative, relationship builderResilient, adaptable, flexibleIntellectually curious and passionate about techClient-centric attitude Passion for learning and developmentConsult and advise our clients and internal stakeholders on uses of technology to solve business problemsParticipate in client workshops to analyze and design solutions for workstreamsTransform business requirements into application requirements to populate the requirements traceability matrix and conduct a fit/gap analysisWrite functional specifications and collaborate with the technical team to ensure functional requirements are understoodPrototype, configure, and test respective business processes

Some of the best things about working at Avanade

Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)Real-time access to technical and skilled resources globallyDedicated career advisor to encourage your growthEngaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits Employee Benefits at Avanade | Avanade





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