Customer Experience Executive

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated...

We are seeking a highly motivated and energetic Customer Experience and Operations Executive to join our fast-growing startup. The successful candidate will be responsible for making outbound calls to customers to check on their experience, navigating systems and making reports, and receiving and resolving more complicated cases that are escalated from...

About the RoleThe Customer Experience Center (CEC) is a key hub for FUJIFILM Business Innovation Singapore, and we are seeking an experienced professional to lead its operations. As the Executive, Customer Experience Center, you will be responsible for ensuring the CEC runs smoothly and efficiently, providing an exceptional experience for our customers and...

Job Title: Customer Experience ExecutiveAt Ksisters, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Executive. This role is responsible for delivering exceptional customer service and ensuring that our customers have a seamless experience with our brand.Key Responsibilities:Provide timely and...

Job Title: Deputy Director, Customer Insights and Service Process ImprovementAt Care@Gov, we are committed to delivering exceptional customer experiences across all touchpoints. We are seeking a highly skilled and experienced Deputy Director to lead our customer insights and service process improvement initiatives.Responsibilities:Develop and implement a...

Customer Experience ExecutiveJob SummaryWe are seeking a highly skilled Customer Experience Executive to join our team at Phillip Securities Pte Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and relationship-building.Key...

Unlock the Power of Exceptional ServiceAt HANBAOBAO PTE. LTD., we're passionate about delivering unforgettable experiences to our customers. As a Guest Experience Leader, you'll be the face of our brand, responsible for creating Feel Good Moments that leave a lasting impression.Key Responsibilities:Lead the charge in providing exceptional in-store...

Job Title: Deputy Director, Customer Insights and Service Process ImprovementCareers@Gov is seeking a seasoned professional to lead our customer experience transformation efforts. As a Deputy Director, Customer Insights and Service Process Improvement, you will be responsible for developing and implementing a comprehensive customer insights programme,...

Job SummaryPhillip Securities is seeking a highly skilled and experienced Customer Experience Executive to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesDevelop and implement effective...

About SingtelSingtel is a leading telecommunications company that values diversity, inclusivity, and collaboration. We strive to create a fair and performance-based work culture that fosters innovation and customer connections.Role OverviewWe are seeking a Retail Executive to be the ambassador and face of Singtel in our retail stores across Singapore. As a...

**Job Summary**The Guest Service Executive is responsible for providing exceptional customer service to guests at The Standard Hotel. This role requires a high level of attention to detail, effective communication skills, and the ability to work well under pressure.**Key Responsibilities****Guest Check-in and Check-out**: Ensure a smooth and efficient...

About the RoleThis is an exciting opportunity to join the PRISM+ team as a Customer Experience Executive. As a key member of our Customer Service team, you will play a vital role in ensuring customer satisfaction and delivering a positive experience with our brand.Key ResponsibilitiesProvide Exceptional Customer Support: Respond to complex customer...

Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our Global Technical Support team. As a key member of our team, you will be responsible for leading the escalation management process and providing a positive support experience for our highest priority customers.Key Responsibilities:Act as an escalation point for...

About the RoleWe are seeking a highly skilled and experienced professional to join our Global Technical Support team as a Customer Experience Manager. This role will play a critical part in ensuring a successful customer experience by leading the escalation management process and facilitating a positive support experience for our highest priority...

Customer Experience ManagerPRISM+ is a leading Singaporean direct-to-consumer smart home appliances brand, committed to delivering cutting-edge products at affordable prices. We're a rapidly growing organization, and we're seeking an experienced Customer Experience Manager to join our team.This role is a key part of our customer-centric approach, focusing on...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. We take pride in delivering the best customer experience possible and we...

What does the role look like?  Responsible for the overall operational excellence at the Customer Experience Centre (CEC).  Establish, develop, and maintain positive business and customer relationships.  Identify opportunities for improvements related to customer engagements, aiming for memorable WOW moments in each engagement.  Oversee CEC...

Overview In Small, Medium, and Corporate (SMC) and Digital Sales (DS), we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first-scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC)...

The Customer Experience and Training Lead ensures our customers receive best-in-class gelato customer experiences, thereby fostering a strong sense of community around the brand. This involves developing strategies to achieve best-in-class customer experience; executing training programs; and enabling a company-wide culture of service excellence and service...

About the RoleWe are seeking a highly skilled Customer Experience Insights Manager to join our team at OCBC Bank. As a key member of our Experience Design team, you will be responsible for researching customer and colleague experiences to gain actionable insights that improve their experience.You will work closely with experience designers, product...