Customer Experience and Operations Executive

We are seeking a highly motivated and results-driven Customer Experience and Operations Executive to join our fast-growing startup, PRISM+.Key Responsibilities:Customer Experience Management: Develop and implement strategies to enhance customer satisfaction, loyalty, and retention.Operations Management: Oversee the day-to-day operations of customer service...

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated...

About the RoleThe Customer Experience Center (CEC) is a key hub for FUJIFILM Business Innovation Singapore, and we are seeking an experienced professional to lead its operations. As the Executive, Customer Experience Center, you will be responsible for ensuring the CEC runs smoothly and efficiently, providing an exceptional experience for our customers and...

Customer Experience Executive Job Responsibilities Handle clients’ enquiries via phone, emails, and live chats relating to products, accounts and trading related matters. Communicate directly with clients and encourage trusting relationships. Perform product sales referral and participate in projects to improve workflow process and customer...

Job Title: Deputy Director, Customer Insights and Service Process ImprovementAt Care@Gov, we are committed to delivering exceptional customer experiences across all touchpoints. We are seeking a highly skilled and experienced Deputy Director to lead our customer insights and service process improvement initiatives.Responsibilities:Develop and implement a...

**Job Summary**The Guest Service Executive is responsible for providing exceptional customer service to guests at The Standard Hotel. This role requires a high level of attention to detail, effective communication skills, and the ability to work well under pressure.**Key Responsibilities****Guest Check-in and Check-out**: Ensure a smooth and efficient...

Job Description Be at the forefront driving the evolution, digitalization and transformation of retail and workspace landscape with us. The Digital Platforms team manages key platform programs, mainly: CapitaStar, CapitaStar for Business, CapitaVoucher, CapitaCard and The team focuses on driving business sustainability through profitability and value...

What does the role look like?  Responsible for the overall operational excellence at the Customer Experience Centre (CEC).  Establish, develop, and maintain positive business and customer relationships.  Identify opportunities for improvements related to customer engagements, aiming for memorable WOW moments in each engagement.  Oversee CEC...

Job Title: Deputy Director, Customer Insights and Service Process ImprovementCareers@Gov is seeking a seasoned professional to lead our customer experience transformation efforts. As a Deputy Director, Customer Insights and Service Process Improvement, you will be responsible for developing and implementing a comprehensive customer insights programme,...

Job Title: Operations ExecutiveJoin our team as an Operations Executive, where you will play a key role in leading and managing warehouse and administration teams to meet customer requirements.Key Responsibilities:Team Leadership & Management: Assist the Manager in leading and managing warehouse and administration teams to meet customer requirements. Ensure...

Job Title: Customer Experience ExecutiveAt Ksisters, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Executive. This role is responsible for delivering exceptional customer service and ensuring that our customers have a seamless experience with our brand.Key Responsibilities:Provide timely and...

About the RoleWe are seeking a highly skilled and experienced professional to join our Global Technical Support team as a Customer Experience Manager. This role will play a critical part in ensuring a successful customer experience by leading the escalation management process and facilitating a positive support experience for our highest priority...

Customer Experience ExecutiveJob SummaryWe are seeking a highly skilled Customer Experience Executive to join our team at Phillip Securities Pte Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and relationship-building.Key...

Overview In Small, Medium, and Corporate (SMC) and Digital Sales (DS), we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first-scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC)...

Unlock the Power of Exceptional ServiceAt HANBAOBAO PTE. LTD., we're passionate about delivering unforgettable experiences to our customers. As a Guest Experience Leader, you'll be the face of our brand, responsible for creating Feel Good Moments that leave a lasting impression.Key Responsibilities:Lead the charge in providing exceptional in-store...

Role OverviewAs a key member of the FUJIFILM Business Innovation Singapore team, you will play a pivotal role in delivering exceptional customer experiences at our Customer Experience Centre (CEC).Key ResponsibilitiesDrive operational excellence at the CEC, ensuring seamless execution of daily activities and continuous improvement initiatives.Develop and...

Job SummaryPhillip Securities is seeking a highly skilled and experienced Customer Experience Executive to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.Key ResponsibilitiesDevelop and implement effective...

About AIAAIA is driving an exciting movement to create a healthier, more sustainable future for everyone.About the RoleWe're seeking a talented individual to support our ambition in achieving NPS #1 through in-depth understanding and development of customer journey maps (CJM), and identifying areas where customer experience requires improvement or...

About SingtelSingtel is a leading telecommunications company that values diversity, inclusivity, and collaboration. We strive to create a fair and performance-based work culture that fosters innovation and customer connections.Role OverviewWe are seeking a Retail Executive to be the ambassador and face of Singtel in our retail stores across Singapore. As a...

About the RoleThis is an exciting opportunity to join the PRISM+ team as a Customer Experience Executive. As a key member of our Customer Service team, you will play a vital role in ensuring customer satisfaction and delivering a positive experience with our brand.Key ResponsibilitiesProvide Exceptional Customer Support: Respond to complex customer...