Senior Officer, Customer Information Services, Retail Recon Lead

4 weeks ago


Singapur, Singapore United Overseas Bank Full time

Senior Officer, Customer Information Services, Retail Recon Lead

United Overseas Bank is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. Our history spans over 80 years, guided by our values of Honorable, Enterprising, United, and Committed.

About the Role

We are seeking a Senior Officer to lead our Customer Information Services team in the Retail Recon and Investigation Centre. The successful candidate will be responsible for managing a team of professionals, providing guidance and support to ensure the delivery of high-quality services.

Key Responsibilities

  • Lead and manage a team of Customer Information Services professionals
  • Develop and implement strategies to improve service delivery and quality
  • Collaborate with cross-functional teams to achieve business objectives

Requirements

  • Proven leadership and management experience in a customer-facing role
  • Strong communication and interpersonal skills
  • Ability to analyze complex problems and develop effective solutions


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