Customer Service Associate
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing cash and sales transactions, and promoting services to improve customer satisfaction.
Key Responsibilities:
- Manage cash and sales transactions in a fast-paced retail environment.
- Provide excellent customer service, responding to inquiries and resolving issues in a professional and courteous manner.
- Promote services and products to improve customer satisfaction and drive sales growth.
- Collect and ensure accuracy of foreign currency exchange.
- Count and reconcile cash register drawers at the end of each shift.
- Perform gate deliveries and support I-Shop Changi procurement as needed.
Requirements:
- GCE N or O level qualification.
- At least 1 year of cashiering experience.
- A professional appearance and positive attitude.
- Ability to read, write, and communicate effectively in English.
- Ability to stand for extended periods and work in a fast-paced environment.
Benefits:
- Medical and dental benefits.
- Annual leave quota.
- Grooming allowance and meal allowance.
- Variable ticketing commission.
- Shift allowance (if applicable).
- Joining bonus (subject to terms and conditions).
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