Customer Service Associate

1 month ago


Singapur, Singapore LOTTE Travel Retail Singapore Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing cash and sales transactions, and promoting services to improve customer satisfaction.

Key Responsibilities:

  • Manage cash and sales transactions in a fast-paced retail environment.
  • Provide excellent customer service, responding to inquiries and resolving issues in a professional and courteous manner.
  • Promote services and products to improve customer satisfaction and drive sales growth.
  • Collect and ensure accuracy of foreign currency exchange.
  • Count and reconcile cash register drawers at the end of each shift.
  • Perform gate deliveries and support I-Shop Changi procurement as needed.

Requirements:

  • GCE N or O level qualification.
  • At least 1 year of cashiering experience.
  • A professional appearance and positive attitude.
  • Ability to read, write, and communicate effectively in English.
  • Ability to stand for extended periods and work in a fast-paced environment.

Benefits:

  • Medical and dental benefits.
  • Annual leave quota.
  • Grooming allowance and meal allowance.
  • Variable ticketing commission.
  • Shift allowance (if applicable).
  • Joining bonus (subject to terms and conditions).


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