Client Service Associate

6 months ago


Singapur, Singapore Minmed Group Pte Ltd Full time
Client Service Associate

The Client Service Associate is part of a dynamic team providing concierge level customer service and patient care at Minmed Health Screeners in Paragon. Operating 5.5 days per week, the Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.

Role & Responsibilities:

Provide a high level of customer care to patients who arrive for Executive Health ScreeningManage patients’ enquiries and appointments in a professional mannerProvide information to guide patients towards an appropriate choice of screening packagesAssist with clinical procedures, including but not limited to measurement of blood pressure and body mass index, conduct of eye test, ECG and other biometric measurementsPrepare medical reports and process medical results in accordance to protocols in an expedient mannerKeep proper clinical records in line with requirements of MOHMaintain good housekeeping and perform other duties which may be assigned

Requirements:

Diploma educationExperience in healthcare or clinic setting advantageousGood interpersonal and communication skillsStrong customer and service oriented posture5.5 working days

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