Retail Operations Coordinator
1 month ago
Job Title: Retail Supervisor Trainee
**Job Summary:**
We are seeking a highly motivated and organized Retail Supervisor Trainee to join our team at LOTTE Travel Retail Singapore. As a Retail Supervisor Trainee, you will be responsible for assisting in the day-to-day operations of our retail stores, including managing team members, developing operations plans, and ensuring the execution of those plans.
**Key Responsibilities:**
* Assist in the development and implementation of operations plans to drive sales growth and improve customer satisfaction
* Manage and motivate team members to achieve sales targets and provide excellent customer service
* Assist in the preparation and updating of duty rosters to ensure accuracy in the Info-Tech HRMS Time Management System
* Coach and train Retail Associates on GLOB+ system usage
* Conduct daily briefings to team members before the start of shift duty
* Provide constructive criticism and coaching to team members to help them develop their selling skills
* Lead by example and excel in customer service, merchandise knowledge, selling skills, and cashiering
* Manage and improve SOPs and procedures related to inventory management at the assigned stores level
* Multitask while maintaining excellent customer service and satisfaction
* Develop and maintain good leadership skills to effectively oversee and manage the team
* Work a variety of hours, including nights, weekends, and holidays, and attend meetings and conferences as required
**Requirements:**
* Professional and pleasant personality
* Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
* Commit to rotating shift hours, including public holidays and weekends
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
**How to Apply:**
If you are a motivated and organized individual with excellent leadership skills, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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