Current jobs related to Customer Service Manager - Singapur - Röhlig Singapore Pte Ltd
-
Customer Service Operations Manager
2 months ago
Singapur, Singapore FLINTEX CONSULTING PTE. LTD. Full timeJob SummaryAs a Customer Service Executive at FLINTEX CONSULTING PTE. LTD., you will be responsible for managing frontline operations in an efficient manner. This role requires strong communication and interpersonal skills to meet customer requirements and principal standards. You will also be responsible for achieving KPIs targets set for all up-selling...
-
Service Delivery Manager
4 days ago
Singapur, Singapore Avaloq Full timeService Delivery Manager - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 170 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around...
-
Account Manager
2 weeks ago
Singapur, Singapore Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionThe successful candidate will work with the commercial, marketing, internal support and technical teams, to achieve financial goals. With a clear understanding and background of the life science space in Singapore, the Account Manager will strive to achieve assigned targets,...
-
Sales Manager Senior
2 months ago
Singapur, Singapore Avaloq Full timeSales Manager Senior - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the...
-
Project Manager
2 months ago
Singapur, Singapore Avaloq Full timeProject Manager - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world,...
-
Regional Operations Manager
2 days ago
Singapur, Singapore American Express Global Business Travel Full timeAmex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey.What You'll Do on a Typical Day...
-
Techno Functional BA
2 months ago
Singapur, Singapore Avaloq Full timeTechno Functional BA (Application Maintenance Services -L2) - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services...
-
Support Manager Associates
2 months ago
Singapur, Singapore Avaloq Full timeSupport Manager Associates - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around...
-
Senior Business Development Manager, APAC
2 months ago
Singapur, Singapore Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionWhen you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career...
-
Support Manager Associate
2 months ago
Singapur, Singapore Avaloq Full timeSupport Manager Associate (Transactional) - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial...
-
Singapur, Singapore Thermo Fisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJob Title: Senior Technical Sales Manager APJ: dPCR, qPCR Assays and ContentLocation: APJAre you a multifaceted and proven sales leader looking to make a significant impact in the APJ region? Thermo Fisher Scientific is seeking a motivated Senior Technical Sales Manager to drive the...
-
Admin Specialist and Receptionist
3 months ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Admin Specialist and Receptionist
3 months ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Senior Test Specialist
2 months ago
Singapur, Singapore Avaloq Full timeSenior Test Specialist - singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the...
-
Product Localisation Consultant
2 months ago
Singapur, Singapore Avaloq Full timeProduct Localisation Consultant (ABR/S) - Singapore Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial...
-
Intern - HR Operations
1 week ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Intern - HR Operations
1 month ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Logistic Intern
10 hours ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Data Science Intern
3 days ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
-
Data Science Intern
3 days ago
Singapur, Singapore GenScript Full timeAbout GenScript GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...
Customer Service Manager
7 months ago
Location: Singapore
Subsidiary: Röhlig Singapore Pte Ltd
Country: Singapore
Start: ASAP
Responsibilities
Performance of daily Customer service responsibilities, Managing the daily transactions for own portfolio of Customers ( Handling a minimum of 100 orders per month. Portfolio to included 2 of the TOP 20 branch accounts) Act as the overriding force in managing the entire shipment process on behalf of customers, liaising with internal stakeholders and external service providers as required. Working with the commercial team to ensure all accounts are implemented in to the department and the clients requirement are met. Ensure all client reporting is set up and scheduled from the system. Responding to customer enquiries or complaints via phone and email within 12 hours of the enquiry. Ensure customers are informed of any issues and systems are updated timely and accurately as stipulated by management. Maintain and manage client SOP’s and ensure client rates are in CW1 for shipments booked. Act as back up for when staff are on personal or holiday leave and perform their daily tasks. Performance of daily Customer service responsibilities, Managing the daily transactions for own portfolio of Customers ( Handling a minimum of 100 orders per month. Portfolio to included 2 of the TOP 20 branch accounts) Act as the overriding force in managing the entire shipment process on behalf of customers, liaising with internal stakeholders and external service providers as required. Working with the commercial team to ensure all accounts are implemented in to the department and the clients requirement are met. Ensure all client reporting is set up and scheduled from the system. Responding to customer enquiries or complaints via phone and email within 12 hours of the enquiry. Ensure customers are informed of any issues and systems are updated timely and accurately as stipulated by management. Maintain and manage client SOP’s and ensure client rates are in CW1 for shipments booked. Act as back up for when staff are on personal or holiday leave and perform their daily tasks.Skills required
Certificate in Frontline Management (is an ideal minimum) Intermediate MS Office Skills (Excel and outlook) Cargo wise / Order manager experience Min 5 years working within the industry in the following roles - Customer Service, Pricing , Business Development & or Key Account manager role experience preferred; Min 2 years leading a team Excellent attention to detail, a can do attitude and a personality who likes working in a friendly team environment. You will have initiative and a like the challenge of meeting the client's expectations. An ability to build relationships with internal and external stakeholders; Excellent Interpersonal, organisational, planning and time management skills; Passion, dedication and commitment to providing great customer service; Superior inter-personnel and communication skills. An ability to manage multiple tasks and deadlines to completion. An ability to provide professional consultation and operational support to all customers; An ability to lead and motivate team; Demonstrated results with accuracy and attention to detail; Being an effective team player A High level of written & verbal communication skills; An attention to detail with a degree of flexibilityWhat you can expect?
Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.
Our benefits
Group health insurance 13th month contractual salary Your birthday is an extra day off. Regular development talks serve as the basis for your individual support and further training opportunities. And above all: Take the chance to be part of a great teamWe look forward to meeting you
Röhlig Malaysia Sdn. Bhd.
16 Jalan TP6 UEP
Subang Jaya Industrial Park
47610 Subang Jaya
Selangor Darul Ehsan, Malaysia
