Senior Executive

3 weeks ago


Singapur, Singapore Careers@Gov Full time
Job Title: Senior Executive, Customer Service

Join us at Careers@Gov and take on a challenging role as a Senior Executive in Customer Service. In this position, you will be part of a dynamic team responsible for managing vehicle-related data to prepare statistics reports and handle requests and feedback from internal and external stakeholders.

Key Responsibilities:
  • Manage and analyze vehicle-related data to deliver accurate and meaningful statistics to stakeholders.
  • Develop and maintain digital tools to support data management and presentation.
  • Collaborate with the team to enhance business processes and provide insights for policy-making.
  • Communicate effectively with stakeholders to ensure timely and accurate delivery of statistics.
Requirements:
  • Diploma in any discipline, preferably in Statistics, Mathematics, Data Science/Analytics, Business, or Information Systems.
  • Proficient in Microsoft Office software suite and data management/presentation tools such as Hyperion, Power BI, IBM Query Management Facility, and Tableau.
  • Meticulous, accurate, and possess strong analytical and effective communication skills.
  • Self-directed learner with a passion for continuous learning and improvement.
  • Able to work in a team as well as independently and thrive in a fast-paced work environment.
  • Preferably with 2 years hands-on experience working on relational databases or experience with robotic process automation tools such as UIPath.
What We Offer:
  • A dynamic and supportive team environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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